RAVIKUMAR JAMBULINGAM
CHENNAI
Summary
Dynamic professional with a proven track record at Securitas India, excelling in incident reporting and control systems monitoring. Adept at fostering community relationships and enhancing customer satisfaction through proactive problem-solving. Recognized for effective communication and team leadership, driving safety compliance and operational efficiency in high-pressure environments. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
GSOC LEAD
Securitas India
CHENNAI
02.2024 - Current
- Effectively managed time to ensure timely task completion and adherence to deadlines.
- Reviewed incident reports for accuracy and completeness before submission to management.
- Coordinated with departments to maintain a safe working environment during operations.
- Monitored control systems, responded to alarms, and troubleshot equipment failures.
- Detected emergencies through attentive listening and observation to initiate appropriate responses.
- Completed shift logs and reports detailing routine activities and critical incidents.
- Patrolled premises during events to maintain order and enhance security measures.
- Monitored CCTV systems and authorized entry by reviewing guest identification and employee credentials.
SALES MANAGER
RT ENTERPRISES
CHENNAI
03.2022 - 01.2024
- Coached employees in effective selling techniques and promoted cross-selling initiatives to increase revenue.
- Cultivated and maintained customer relationships while identifying needs to offer tailored services.
- Applied proactive management strategies to grow sales and improve profit margins.
- Resolved customer relations issues promptly to enhance client satisfaction.
CARGO SURVEYER
PMSC
CHENNAI
05.2021 - 12.2021
- Tracked orders and notified customers of status or potential delays.
- Monitored inbound and outbound freight operations to establish timely delivery of packages.
- Generated documentation and information required for customer shipments.
- Conducted investigations to resolve issues related to logistics and cargo movements.
- Scheduled and coordinated truck, ship and air transport to maximize productivity and maintain organized calendar.
DECK CADET
HARBOUR RUBY
SINGAPORE (On-Site)
01.2020 - 01.2021
- Navigated the ship under the direction of the captain, and studied actionable insights to avoid collision.
- Performed deck maintenance and upkeep, and reported abnormalities.
- Chipped, painted, and ground deck to maintain structural integrity.
- I stood watch while underway to facilitate communications, and maintain onboard safety and security.
- Inspected lifesaving and visual-signaling equipment for defects.
Education
Associate of Science - GMDSS
HIMT
CHENNAIBachelor of Science - NAUTCAL SCIENCE
COIMBATORE MARINE COLLEGE
COIMBATORENo Degree - PERSONAL SURVIVAL TECHNIQUES
MANGALORE MARINE COLLEGE
MANGALOREHigh School Diploma -
HSC
ERODEHigh School Diploma -
SSLC
ERODESkills
- Complex problem-solving
- Team sports
- Community relationships
- Rehabilitation management
- Microsoft Office
- Progress monitoring
- Customer satisfaction
- Maintain safety
- Active listening
- Order management
- Sales processes
- Business development and planning
- Incident reporting
- Control systems monitoring
- CCTV surveillance
- Equipment troubleshooting
- Sales strategies
- Logistics coordination
- Team leadership
- Time management
- Effective communication
- Proactive problem solving
- Safety compliance
Accomplishments
- Supervised a team of 16 staff members
- Resolved product issues through consumer testing
- Used Microsoft Excel to develop inventory tracking spreadsheets
- Achieved best cadet through effectively helping with chief officer
- Best Employee Award from Securitas India
Certification
- Certified deck cadet, Harbour Marine Groups Sdn Bhd training
- Certified cargo surveyor, Pacific Marine Surveyors and Consultants - 7 months
- GMDSS certificate
- PSCRB
- AFF
- MFA
Additional Information
- ADHARSH, VIDHYALAYA EDUCATIONAL INSTITUTION , SSLC 79% PASSED OUT 2013
- ADHARSH, VIDHYALAYA EDUCATIONAL INSTITUTION ,HSC 78% PASSED OUT 2015
- COIMBATORE MARINE COLLEGE,BSC NAUTICAL SCIENCE 75% PASSED OUT 2019
Languages
- English
- Tamil
Languages
Tamil
First Language
English
Upper Intermediate (B2)
B2
SIGNATURE
Ravikumar Jambulingam
Timeline
GSOC LEAD
Securitas India
02.2024 - Current
SALES MANAGER
RT ENTERPRISES
03.2022 - 01.2024
CARGO SURVEYER
PMSC
05.2021 - 12.2021
DECK CADET
HARBOUR RUBY
01.2020 - 01.2021
Associate of Science - GMDSS
HIMT
Bachelor of Science - NAUTCAL SCIENCE
COIMBATORE MARINE COLLEGE
No Degree - PERSONAL SURVIVAL TECHNIQUES
MANGALORE MARINE COLLEGE
High School Diploma -
HSC
High School Diploma -
SSLC
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