• Role involves – Resolving employee queries/issues, collecting the pulse of employees and updating the relevant stakeholders.
• Drive Employee engagement through regular connects, Skip discussions, Top talents, Leadership connect.
• Attrition Management: Proactively connect with employees to ensure concerns are addressed, conduct retention reversals.
• Effectively handled Bench management, PIP closure, Nonperformance cases.
• Conducting Skip meetings, Town hall sessions, Dialogue sessions, new joiner connect discussions, R&R programs and employee engagement programs for the assigned Business Unit.
• Reviewing exit interviews during employee terminations and resignations. Monitor, measure, and report on HR issues, opportunities, and development plans and achieve within agreed formats and timescales Maintain awareness and knowledge of the latest HR policies and methods and provide suitable interpretation to managers and staff within the organization.
• Conducted exit interviews with employees leaving company to gauge areas of success and opportunities for improvement.
• Investigated and liaised with legal department to respond to complaints of harassment, discrimination, employee grievances, and other sensitive.
• Resolved understaffing issues, disputes, employee terminations, and disciplinary procedures.
• Conducting Quarterly and Annual performance appraisal process for the assigned Business Units.
• Sharing monthly reports in a timely manner. Reviewing and analyzing business unit data to identify trends and recommend solutions to improve performance, retention, and enhance employee experience.
• Currently managing over 1700 associates in my business unit.
• Integrated talent management process to include detailed analysis of potential talent gaps and development of career plans to identify and retain current talent and attract outside talent to business.
• Conducted employee surveys and interviews to evaluate employee engagement and job satisfaction levels.
• Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
• Developed and implemented project plans and budgets to ensure successful execution.
• Sourced, vetted and managed vendors needed to accomplish project goals.
• Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
• Partnered with a diverse range of organizations to attract, source and secure high performing talent.
• Managing stakeholder relationships at all levels of an organization.
• Formulated many best practices to ease the workflow and to avoid dependency on the client.
• Handling the weekly client calls and updating them with the status and preparing reports based on the feedback and information received.
• Preparing monthly and quarterly reports for internal business review and presenting the same with the Internal stakeholders. ·
• Trained & Handled a team of 4 associates, along with other responsibilities like work allocation, quality check, reporting, maintaining internal task reports.
June 2023 - Current
Certified Human Resource Management Professional: Human Resources Management.
CHRMP
Human Resource Management
Employee Engagement
Compliance Management
Performance Management
Managing employee relations
Seasoned HR professional with over 4 years experience in Human resource Management. Experience in efficient ,effective deployment & monitoring of resources into projects. Passionate about implementing long lasting, systematic improvements by streamlining processes, and collaborating with external and internal stakeholders. Excelled in administrative environments that are challenging and ambiguous.
Focused, results driven and highly energized Human resource professional with expertise in partnering with the business to improve efficiency by focusing on organization development. Having passion for excellence and natural ability to collaborate. Enjoy connecting with people, building relationships and learning about process improvement to make companies more successful. Firmly believe that the role of HR revolves around helping organization make great people decisions.