Deepinder Kaur

Successfully handling the Executive Search for Americas Strategic Verticals (North America & Canada), delivering results across functions & sectors.

Responsible for end-to-end Leadership Sales hiring for North America & Canada as a region with diverse verticals such as BFS, Insurance, Oil & Gas, Products & Platforms, Infrastructure & Cloud Services, Life Sciences & Healthcare, Retail CPG & Manufacturing

• Identifying target organizations, focused diverse talent pools, and critical skill segments for successful fulfillment of open positions within given timelines.
• Building collaborative relationships with business leaders to ensure alignment of the recruitment process with business needs.
• Driving an effective recruitment channel management strategy via Native Sourcing, Vendor Partners & Job boards to attract top talent.
• Possessing a deep understanding of global cross-cultural sensitivities, which helps in managing escalations and building relationships with key stakeholders.
• Providing recruitment performance dashboards periodically to share with respective stakeholders for insights and feedback.

At Marks and Spencer, I lead the hiring for Corporate/Head Office.

• Responsible for filling open positions at the corporate/head office level, conducting the entire process from locating potential applicants to onboarding new staff and managing new employee relocation if necessary.
• Collaborated with external head-hunters and staffing agencies to identify top talent for the organization.
• Worked as a central SPOC for all recruitment-related MIS Reports for all regions across PAN India.
• Released IJP's for both corporate and store level positions, serving as a central point of contact for recruitment-related matters.
• Met with managers to discuss staffing needs and assess potential applicants for their knowledge, experience, training, skills, aptitudes, and soft skills.
• Developed job descriptions and specifications, ensuring they were updated and accurate for all open positions.
• Performed job and task analyses to create job requirements and align the recruitment process with organizational goals.
• Built relationships with candidates and stakeholders to promote the organization and attract top talent.
• Monitored job offers and current compensation to ensure they were competitive and aligned with industry standards.
• Developed market mapping strategy and mapped the talent for all possible competition in the retail market, providing valuable insights to the organization.
• Collaborated while implementing ATS

I was responsible for sourcing and recruiting talent for the firm's Advisory Line of Services, which included all sub-units for Consulting Services such as Management Consulting, Govt. & Public Sector, Cyber Security

• My role involved vendor management and stakeholder management, where I collaborated with business function leads to manage demand and business exigencies on staffing.
• One of my key responsibilities was sourcing the right talent through various channels, including job portals, job boards, networking, employee referrals, references, walk-ins, and placing job advertisements, screening profiles, shortlisting suitable candidates, and coordinating interviews.
• In addition, I identified the distribution of hiring channels and maintained the channel mix and budgets to ensure that we were using the most effective channels to source candidates.
• Possessed internal referrals and developed a talent pipeline for standard roles on a proactive basis. As the first point of contact for candidates, I was responsible for their filing and documentation.
• Conducted recruiting events to grow passive talent pipeline to prepare for future hiring needs.
• Additionally, I ensured operational excellence, process adherence, and compliance in the team, and had a strong focus on strategy, planning, and driving fulfillment metrics by providing the manpower within the SLAs.

I gained valuable experience in managing the recruitment cycle for middle level management roles at a PAN India level.

• My primary focus was on delivering a candidate-centric and high-touch approach in functional and complex matrix environments, with a specific focus on Financial Services, Supply Chain, Finance & Accounting.
• My expertise lies in recruiting, interviewing, and initial screening of candidates.
• Sourcing, Screening and reviewing the profiles to ensure that they meet client’s requirement.
• I worked with Hiring Managers to develop position profiles and understand their overall needs and requirements.
• Additionally, I have experience in creating comprehensive job descriptions based on hiring manager's specifications, which were used to present to candidates and post internally.

I worked towards providing top-notch customer service and sales support.

• Worked on the sales portal, domestic calling, and consolidating customer data.
• Assisted customers with their orders and provided them with any necessary information they required.
• Responsible for interacting with customers via phone calls and responding to their queries and concerns promptly.
• Consolidated the customer data, collected, analyzed, and maintained customer data for the organization. This involved keeping track of all the customer interactions, maintaining the database.