Deepjyoti Upadhyaya
Tours And Travel Associate With Experience In Customer Service , Travel Consultation And Sales. And
Tezpur
Summary
Results-driven travel administrator with over five years of experience in coordinating seamless travel arrangements and managing booking systems. Known for strong communication skills and a commitment to enhancing customer experiences through effective problem-solving.
Overview
4
4
Languages
9
9
years of professional experience
Work History
Travel Manager
Dream Port
Dhekiajuli
02.2026 - Current
- Coordinated travel itineraries, ensuring timely arrangements that enhanced overall travel efficiency.
- Maintained travel records and documentation, contributing to accurate reporting and compliance.
- Conducted destination research, providing insights that informed travel decisions and itineraries.
Travel Administrator
Lets Start Tours and Travels
Mumbai
11.2020 - 12.2025
- Coordinated travel arrangements for clients, ensuring seamless itineraries and enhanced travel experiences.
- Managed booking systems and databases, improving accuracy and efficiency in travel reservations.
- Developed and maintained relationships with vendors, fostering collaboration and securing competitive rates.
- Resolved client inquiries and issues promptly, leading to increased customer satisfaction and loyalty.
Operations Manager
Guru Industries
Tezpur
03.2017 - 04.2020
- Streamlined operational workflows, resulting in improved efficiency and reduced processing time.
- Monitored inventory levels and coordinated supply chain activities, ensuring timely availability of materials.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Developed and maintained relationships with external vendors and suppliers.
Education
Bachelor of Commerce - Marketing Management
Delhi University
New Delhi, India 04.2001 -
Post Graduate Diploma in Computer Application - Diploma in Computer Application
IAPS
Dhekiajuli, India 04.2001 -
Skills
Travel arrangements
Itinerary coordination
Destination research
Vendor management
Documentation management
Quality assurance
Client relations
Satisfaction enhancement
Problem-solving
Attention to detail
Excellent communication
Active listening
Painting , cooking and Travelling
I love drawing whenever i get the time. sketching faces and people is what i love . I also love cooking and try to cook different recipes that i learn from the internet . I also like to travel whenever i get the opportunity.
Timeline
Travel Manager
Dream Port
02.2026 - Current
Travel Administrator
Lets Start Tours and Travels
11.2020 - 12.2025
Operations Manager
Guru Industries
03.2017 - 04.2020
Post Graduate Diploma in Computer Application - Diploma in Computer Application
IAPS
04.2001 -
Bachelor of Commerce - Marketing Management
Delhi University
04.2001 -