Deepmala Ray
Analyst - L&D Strategy
Gurgaon,HR
Summary
Enthusiastic L & D Specialist adept at planning and implementing onsite and remote training programs. Authoritative and clear communicator with enthusiastic style and insightful approach.. Works under strict deadlines and makes independent judgments about effectiveness of training. Comfortable with remote training technology and methodologies.
Overview
10
10
years of professional experience
6
6
years of post-secondary education
3
3
Certifications
3
3
Languages
Work History
Training & Administrative Officer
Orange Business Services
Gurgaon, Haryana
06.2017 - Current
- Prepare database comprising customer highlights & updates for all management meetings of department heads, senior managers & project managers & keeping a close check on the progress of projects
- Preparing RAG (Red, Amber, Green) files to highlight customer updates
- Contributing on the monthly business review that includes the team performance & customer highlights
- Keeping a track of expenses & maintaining budget records, analyzing the expense trends, Vendor management, price comparisons, preparing team expense reports & raising the purchase orders
- Asset Management, auditing of assets half yearly
- Working collaboratively with the training department to identify & implement effective ways for training management
- Analyze the training requirements, planning internal trainings, publishing monthly training calendars, maintaining a training database & reviewing the training trends
- Preparing workflow for innovation team training management to maintain a documented process for governance mechanism
- Preparing dashboards for visualization of training data
- Working closely with the skill management platform developers to enable new features, analyze app performance & preparing necessary reports & acting as the business owner for the application
- Developed effective training plans based on department needs and objectives.
- Quickly adapted training plans for team needs, keeping timelines, budgets and desires in mind.
- Supported productivity increase and business growth through new hire training and mentoring.
- Introduced new methods, practices and systems to reduce turnaround time.
- Performed analysis to gather data for operational and forecast team needs.
- Created and monitored promotional approaches to increase visibility & awareness
Administrative Assistant - Business Support
Keysight Technologies
Gurgaon, Haryana
12.2016 - 05.2017
- Translated business priorities into implementable actions.
- Maintained smooth back-office functions to promote efficient business operations.
- Rendered on-demand support to senior leadership, connecting executives with appropriate management personnel to address concerns.
- Prepared meeting materials, set up conference rooms and took notes.
- Supported special financial and business projects with administrative assistance.
- Designed onboarding process for new personnel, expediting full operational competency through standardized curriculum.
- Provided logistics support to the Project Manager and pro-actively participated in weekly team meetings with executives
- PO creation and Asset management
- New hire setup and helping with onboarding process
- Setting up WebEx and audio meetings, arranging meeting room bookings
- Organizational Chart updates and maintaining inventory
SR. EXECUTIVE - Administration
PINKERTON CORPORATE RISK MANAGEMENT
Gurgaon, Haryana
11.2013 - 12.2016
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Participated in team-building activities to enhance working relationships.
- Collaborated with team members to achieve target results..
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Received and processed stock into inventory management system.
- Mail management: Managing incoming & outgoing couriers
- Handling telephone calls
- Travel Management: Handling bookings of flights, hotels and cabs
- Processing invoices of the bookings
- Maintaining trackers
- Maintaining imprest records
- Managing office vendors and processing their invoices
- Ordering office supplies (stationary, housekeeping, pantry)
- HR Activities
- Employee engagement activities : greeting employees on their birthdays, anniversaries, year completion by floating mails
- Managing the biometric system : generating various reports related to attendance & sharing with the HR leaders team
- Assisting in conducting trainings, joining formalities, inductions
- Deletion of exit employees from system.
Executive Admin
PROPTIGER REALTY PVT. LTD
Gurgaon, Haryana
01.2013 - 11.2013
- Maintained protocol throughout routine work days and special events.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Planned and executed events for employees and clients and managed logistics and vendor relations.
- Collected data, input records and protected electronic files.
- Created and updated records and files to maintain document compliance.
- Upheld strict timetables by maintaining accurate, balanced calendars.
Education
Bachelor of Science - Hotel Management
NCHMCT & AN
Bhuwaneshwar 07.2009 - 05.2012
High School Diploma -
ISC BOARD
St Joseph's Convent 04.2007 - 04.2009
MBA - BUSINESS ANALYTICS
PURSUING MBA IN BUSINESS ANALYTICS
Liverpool University & IMT Ghaziabad 01.2022 - Current
Skills
Strategic Thinking, Planning & Execution
Accomplishments
Contributed as a Business Owner for a Skill Mapping & Training Management tool
Problem Statement:
As we understood there are various contents at many platforms, but all are not relevant for the team & the necessity to consolidate all the relevant trainings at a place so that it’s a one stop shop with all important Lab Initiated Sessions, Orange Learning Sessions, Important Webinars & started publishing the Calendar so that necessary trainings are easily visible & accessible
Creative Writing
Written a philosophical content which was awarded & appreciated in School
Certification
EMDP PROGRAMME IN STRATEGIC MANAGEMENT FROM IIM KOZHIKODE
Timeline
ADVANCED CORPORATE STRATEGY FROM IIM BANGALORE
08-2022
MBA - BUSINESS ANALYTICS
PURSUING MBA IN BUSINESS ANALYTICS
01.2022 - Current
BUSINESS ANALYTICS EXECUTIVE OVERVIEW FROM UNVERSITY OF ILLIONOIS AT URBANA-CHAMPAIGN
08-2021
EMDP PROGRAMME IN STRATEGIC MANAGEMENT FROM IIM KOZHIKODE
05-2020
Training & Administrative Officer
Orange Business Services
06.2017 - Current
Administrative Assistant - Business Support
Keysight Technologies
12.2016 - 05.2017
SR. EXECUTIVE - Administration
PINKERTON CORPORATE RISK MANAGEMENT
11.2013 - 12.2016
Executive Admin
PROPTIGER REALTY PVT. LTD
01.2013 - 11.2013
Bachelor of Science - Hotel Management
NCHMCT & AN
07.2009 - 05.2012
High School Diploma -
ISC BOARD
04.2007 - 04.2009
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