Deepshikha
Karnal
Summary
Results-driven professional with strong communication and cash handling skills. Experienced in enhancing service offerings and achieving sales goals through effective customer engagement.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Assistant Manager
Axis Bank
Gohana
12.2022 - 02.2025
- Assisted in managing daily banking operations for customer satisfaction.
- Analyzed customer feedback to enhance service offerings and client experience.
- Assisted customers with account inquiries and provided excellent service.
- Maintained confidentiality of customer information in accordance with company standards.
- Trained new tellers on procedures, systems, and customer service best practices.
- Handled large volumes of currency quickly and accurately with minimal errors.
- Met or exceeded sales goals by promoting bank products and services in customer interactions.
Education
M.com
BPS Women University
Khanpur, Sonipat05-2022
B.com
BPS Women University
Khanpur, Sonipat05-2020
12th
Jawahar Lal Nehru Sr.Sec School
Gohana,Sonipat03-2017
10th
Jawahar Lal Nehru Sr.Sec School
Gohana,Sonipat03-2015
Skills
- Communication
- Cash handling
- Customer service
- Sales promotion
- Banking operations
- Team work
Languages
Hindi
First Language
English
Beginner
A1
Timeline
Assistant Manager
Axis Bank
12.2022 - 02.2025
M.com
BPS Women University
B.com
BPS Women University
12th
Jawahar Lal Nehru Sr.Sec School
10th
Jawahar Lal Nehru Sr.Sec School
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