Results-driven Digital Product Manager with proficiency in spearheading product development and implementing product strategy, ensuring alignment with market trends, Gen AI capabilities, and organizational vision.
Overview
9
9
years of professional experience
Work History
Senior Product Manager
HDFC Bank
Mumbai
02.2020 - Current
Defined product strategy and roadmap for retail asset portfolio, managing digital journeys for secured and unsecured loans (PL , BL , TWL and Loan Against Properties)
Reduced loan processing times by 25% through ACE BRE integration.
Leveraged Gen AI programs using IDRS capabilities to enhance digital experiences.
Boosted customer onboarding rates by 30% with tailored digital adoption strategies.
Product Manager
Lodha Group
Mumbai
01.2018 - 01.2020
Digital handling for lodhagroup.in, palava.in, and mobile application(Android /Ios)
Led journey roadmap planning, sprint management, content strategy, and customer engagement initiatives.
Issue Handling along with competition benchmarking
Utilized Adobe Analytics dashboards to extract insights, increasing platform ROI by 15%.
Assistant Product Manager
Just Dial
01.2016 - 01.2018
Managed the roadmap, strategy, and delivery of Omni B2B and B2C product solutions, achieving a threefold increase in user activity and onboarding metrics.
Category Management : Automobiles / Flowers
Delivered integrated solutions across web and mobile ecosystems, achieving deployment of front-end, vendor backend, user, and driver apps
Management Trainee
Aditya Birla Group IT
01.2016 - 12.2016
Contributed to strategic digital transformation initiatives across three core portfolios: Sustainability Management, Enterprise Program Management, and Digital Business Change.
Received a Pre-Placement Offer (PPO) for exceptional contributions to enterprise-wide governance and innovation projects.
Education
Master of Business Administration (MBA) - Marketing
Birla Institute of Technology
Pilani , Rajasthan
06.2016
Bachelor of Technology (B. Tech) - Computer Science