Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Languages
Personal Information
Hobbies and Interests
Languages
Personal Information
Open To Work
Hi, I’m

Deepshikha Saxena

Assistant Manager Administration
Hyderabad,TG
Deepshikha Saxena

Work Preference

Desired Job Title

Assistant Manager AdministrationAssistant Manager – AdministrationSr. Executive – AdministrationExecutive – AdministrationFront Office Executive

Location Preference

On-SiteHybrid
Location: Hyderabad, IndiaHyderabad, TG
Open to relocation: No

Salary Range

0/hr - 1000/hr

Important To Me

Work-life balanceCompany CultureFlexible work hoursHealthcare benefitsPersonal development programs4-day work weekPaid time off

Summary

Assistant Manager at Castlight Health India Pvt. Ltd. with experience in workplace optimization and vendor management. Expertise in negotiation and governance, leading to enhanced service delivery and streamlined procedures. Successfully established a fully operational office from a bare shell, adhering to budget and timelines while improving employee experience. Certified Lean Six Sigma Yellow Belt, demonstrating commitment to continuous improvement and adaptability in dynamic environments.

Overview

12
years of professional experience
3
Certificate
2

FM Award's

Work History

Castlight Health India Pvt Ltd
Hyderabad

Assistant Manager Administration
06.2022 - Current

Job overview

  • Led end-to-end workplace and hospitality services operations, ensuring consistent service quality and a seamless employee experience across the workplace.
  • Served as the primary point of contact for employees and guests, providing support on workplace services and ensuring timely resolution of service requests.
  • Managed Integrated Facilities Management (IFM) partners and service providers, ensuring SLA compliance and continuous improvement in workplace services.
  • Coordinated with cross-functional teams including HR, Finance, and IT to support workplace initiatives, digital workplace programs, and evolving business needs.
  • Developed and implemented Standard Operating Procedures (SOPs) and operational playbooks to improve service efficiency, safety compliance, and risk management.
  • Implemented hospitality-driven workplace service models that enhanced employee engagement, workplace satisfaction, and service personalization.
  • Established KPIs, service scorecards, and performance dashboards to monitor service utilization, vendor performance, and workplace experience metrics.
  • Gathered and analyzed employee feedback and workplace engagement insights to continuously improve workplace services and overall resident satisfaction.
  • Promoted a hospitality-first culture across workplace teams and vendors, ensuring consistent service standards and positive employee interactions.
  • Supported community engagement initiatives, workplace events, and internal communications to strengthen employee connections and workplace culture.
  • Collaborated with business stakeholders to plan and coordinate workplace activities and experience programs that improve engagement and collaboration.
  • Successfully transformed a bare-shell space into a fully operational Global Capability Center office within 100 days, delivering the project with 10% cost optimization.

Jones Lang LaSalle @ Accenture
Hyderabad

Assistant Manager – Administration
07.2021 - 06.2022

Job overview

  • Support the Workplace Manager in overseeing daily operations of the office.
  • Ensure the workspace is clean, safe, and functional at all times.
  • Coordinate with vendors for office maintenance, cleaning, and repairs.
  • Assist in managing office moves, reconfigurations, and seating plans.
  • Maintain office supplies inventory and handle procurement.
  • Support with mail and courier services, deliveries, and document management.
  • Assist in scheduling meetings, managing calendars, and organizing internal events.
  • Handle travel bookings and other logistics for staff as needed.
  • Serve as a point of contact for employees’ workplace-related needs.
  • Help onboard new hires with desk setup, access badges, and equipment.
  • Ensure a welcoming environment for employees and guests.
  • Assist in enforcing health, safety, and environmental policies.
  • Conduct basic safety checks and report hazards or violations.
  • Maintain emergency contact lists, first aid supplies, and evacuation plans.
  • Manage access to workplace systems like visitor management, access control, or desk booking tools.
  • Liaise with IT for shared equipment (e.g., printers, meeting room A/V tools).
  • Troubleshoot basic workplace tech issues or escalate when necessary.
  • Prepare regular updates or reports for the Workplace Manager.
  • Help collect employee feedback related to the work environment.
  • Communicate updates on workplace changes or policies to staff.

Pramati Technologies Pvt. Ltd.
Hyderabad

Sr. Executive – Administration
01.2017 - 01.2021

Job overview

  • Oversaw front office, canteen services, travel, and accommodation for domestic & international visitors.
  • Managed admin procurement, compliance audits, petty cash, and monthly reporting.
  • Handled company events, seating allocation, scrap disposal, and administrative issue resolution.

Pramati Technologies Pvt. Ltd.
Hyderabad

Executive – Administration
01.2015 - 01.2017

Job overview

  • Coordinated guest house bookings, events, employee reimbursements, and facility upkeep.
  • Maintained MIS reports and ensured compliance across office operations.

Pramati Technologies Pvt. Ltd.
Hyderabad

Front Office Executive
01.2013 - 01.2015

Job overview

  • Managed reception, guest handling, vendor coordination, and front office documentation.

Mandava Suites
Hyderabad

Front Office Executive & Sales Rep
01.2011 - 01.2013

Job overview

  • Handled guest check-ins/outs, weekly occupancy reporting, and corporate sales outreach.

Taj Krishna
Hyderabad

Housekeeping Supervisor
01.2010 - 01.2011

Job overview

  • Oversaw hotel room/public area upkeep and team training; ensured guest satisfaction.

Ista Hotels (IHHR Group)
Hyderabad

Housekeeping Associate
01.2007 - 01.2010

Job overview

  • Maintained room cleanliness, stock levels, and handled guest interactions.

Education

HNB Garhwal University
Dehradun

Master of Commerce (M.Com) from Commerce
01.2012

HNB Garhwal University
Dehradun

Bachelor of Commerce (B.Com) from Commerce
01.2009

Skills

  • Workplace & Facilities Management
  • GCC Office Setup & Expansion Projects
  • Space Utilization & Occupancy Planning
  • Vendor & Contract Management (KPIs/SLA Governance)
  • Office Budgeting, PR/PO Processing & Invoicing
  • Capital Projects: Branding, Renovations & Relocations
  • Health, Safety & Risk Compliance
  • SOP Development & Process Standardization
  • Event & Onsite Operations Management
  • Sustainability & Resource Optimization Initiatives
  • Onboarding Support & Cross-Functional Coordination
  • IT & Workplace Technology Collaboration
  • Stakeholder & Global Team Management
  • Procurement & Supply Chain Coordination
  • Tools: Microsoft Dynamics NAV, Jira, Slack, Microsoft 365, Google Workspace, SharePoint
  • Complaint handling
  • Front office management
  • Guest relations management
  • Health and safety compliance
  • Timely complaint resolution
  • Complaint resolution
  • Administrative support
  • CRM software
  • Negotiation expert
  • Time management
  • Exceptional interpersonal communication
  • Microsoft outlook, word, and Excel
  • Positive and constructive feedback
  • Conflict resolution techniques
  • Task monitoring
  • Meeting facilitation
  • Administrative expertise
  • Time tracking
  • Logistics management
  • Tracking spreadsheets
  • Spreadsheet development
  • Critical design review
  • Project management
  • Mail routing
  • Client relationships
  • Vendor oversight

Certification

Certified FMEA specialist through AIGPE

Certified Lean six sigma Black Belt through AIGPE

Certified Lean six sigma Green Belt through SSAA.

BTEC HNC in Aviation, Hospitality & Travel Management, Frankfinn Institute.

Accomplishments

  • Recognised by FMLA in June 2025 for Exemplary skills & competence in corporate services & general administrations, event held at Novotel HICC, Hyderabad.
  • Recognised by iNFHRA in December 2025 for Manager of the year Diamond category- Female.

Timeline

Assistant Manager Administration

Castlight Health India Pvt Ltd
06.2022 - Current

Assistant Manager – Administration

Jones Lang LaSalle @ Accenture
07.2021 - 06.2022

Sr. Executive – Administration

Pramati Technologies Pvt. Ltd.
01.2017 - 01.2021

Executive – Administration

Pramati Technologies Pvt. Ltd.
01.2015 - 01.2017

Front Office Executive

Pramati Technologies Pvt. Ltd.
01.2013 - 01.2015

Front Office Executive & Sales Rep

Mandava Suites
01.2011 - 01.2013

Housekeeping Supervisor

Taj Krishna
01.2010 - 01.2011

Housekeeping Associate

Ista Hotels (IHHR Group)
01.2007 - 01.2010

HNB Garhwal University

Master of Commerce (M.Com) from Commerce

HNB Garhwal University

Bachelor of Commerce (B.Com) from Commerce

Languages

Hindi, Endlish & Telugu

Personal Information

  • Gender: Female
  • Date of birth: 26/07/1989
  • Marital status: married
  • Nationality: Indian

Hobbies and Interests

  • Cooking
  • Listening to music
  • Singing & Dancing

Languages

Hindi, Endlish & Telugu

Personal Information

  • Gender: Female
  • Date of birth: 26/07/1989
  • Marital status: married
  • Nationality: Indian

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Deepshikha SaxenaAssistant Manager Administration