Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Profile Snapshot
Timeline
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Deepshikha Sharma

Deepshikha Sharma

Gurgaon

Summary

A competent professional offering over 15+ years of extensive experience in HR Operations, Talent Acquisition,Complete Employee life cycle Employee Engagement & HR Audits .

Experienced with the SAP Packages: ERP 6.0 EHP 5.

Proficiency in Talent Management, Employee Relations and HR Digital Transformation.

Extensive experience in Human Resource Development with expertise in devising policies & directives, managing operations with focus on achieving the organization’s mission , strategic direction and people services. Deft in developing procedures, service standards and operational policies, planning & implementing effective control measures to reduce running costs of the unit. The

Overview

20
20
years of professional experience

Work History

Manager-HR Operations

i Process Services India Pvt Ltd.
07.2021 - Current
  • Company Overview: A Captive unit of ICICI Bank Ltd
  • Process Services (India) Pvt. Ltd
  • Is a captive outsourcing setup providing manpower and training support to ICICI Bank Ltd
  • The company specializes in all aspects of employee life cycle management, starting with recruitment, compensation and benefits, training, payroll, performance management, and compliance.
  • Managing Entire employee life cycle and responsible for overseeing/directing/Controlling recruitment activities i.e.
  • Sourcing, Screening, Scheduling, Taking HR Round, on selection, negotiating the salary with the candidate, arranging for the offer letters and ensure their joining with the organization
  • Ensuring current and future business success through a proper recruitment plan.
  • Managing the end-to-end employee life cycle of employees at 11 branches across PAN India, starting from talent acquisition, onboarding of new hires for India, internal department movements, exits, and the separation process.
  • Employee retention provides lead and lag indicators on employee concerns, effectively manages all employee grievances, and tracks the feedback to a logical conclusion with corrective action encompassing all relevant stakeholders to improve employees’ satisfaction and retention.
  • Quality Assurance & Internal Audits – Keeping a Track of Current Processes and Captured Amendments in Processes.
  • Creation of Standard Operating Procedures, TATs, and Quality Standards for Client Deliverables related to the entire department's processes.
  • Managing HR audits Quarterly and Half Early for Pan India HR Process
  • Involve in conducting regular Auditing of internal processes to meet the audit requirements by Dip Check-Weekly /Fortnightly
  • Helped the External Auditor in the successfully completion of audit and Preparation of Audit Reports/Corrective Action Request for the same
  • Employee grievance handling works along with senior management and departmental heads for timely escalation and resolution of employee queries and grievances in accordance with company policies and procedures, and documenting discussions and communications to ensure effective employee services and build a harmonious work atmosphere.
  • Employee Communications for all HR related updation and new processes
  • Internal Committees Management (e.g., POSH at workplace committee,)
  • Employee Database Management, HRIS related to employee life cycle activities at PAN India level
  • Hands on Expertise on People Strong Software – Recruitment /On boarding module for Employee Registration and on boarding
  • Responsible for Control No Updations as per Approved vs Actual Headcount and required level accuracy
  • Employee Relations Management, Employee Engagement activities like Fun @ wok, Employee connect programs, Town halls
  • Handling various Dashboard and Trackers as per management requirement related to complete employee levels for Branches and Head office on a weekly and monthly basis
  • Handling Day to day Corporate HR activities
  • (Payroll / Exit process/ F&F / Employee Communication
  • Team Management Responsible for mentoring and coaching of Team members by recognizing their strengths with regular team sessions and huddles
  • Participating in operation/administrative team meetings at PAN India branches
  • Analysis of employee’s performance in terms of work, behaviors and following policies of the company
  • Managing Annual PMS, R&R for Pan India Team
  • Handling all Employee Background check queries for Client & Admin employees through reference checks & Employment Verifications
  • A Captive unit of ICICI Bank Ltd
  • Process Services (India) Pvt
  • Ltd
  • Is a captive outsourcing setup providing manpower and training support to ICICI Bank Ltd
  • Company specialize in all aspects of employee life cycle management starting with recruitment, compensation & benefit, training, payroll, performance management, compliance

Manager-HR

Cargo Motors Pvt Ltd.
04.2019 - 12.2019
  • Company Overview: Cargo Motors is one of the pioneers in the Automobile industry, with the establishment of India’s first and largest TATA Dealership in, Cargo Motors has helped in the growth of TATA brand presence in Delhi NCR, worked with their new Setup Operations for MG Motors
  • Handled complete Recruitment cycle utilizing various sourcing channels like-Walk-in Drive’s, Campus Drive, Job Portals, Employee Referrals Scheme, social media groups and through National Apprenticeship promotion scheme (NAPS)
  • Prepare monthly reports to facilitate talent mobility and staffing requirements like CV Trackers and Target Vs Gap Headcount
  • Single point of contact (SPOC) for new hire induction session and successfully implemented the induction module “Prarrambh” for all new joiners in organization
  • Preparation of Offer letter & Appointment Letters for selected candidates
  • Preparing monthly salary inputs for payroll processing of employees based on Coordinate with Payroll Vendor for timely payroll processing by collating, preparing and providing the monthly payroll inputs (attendance and leaves data and within the timelines
  • Manage Statutory Compliance (EPF, ESIC, Gratuity) and coordinate with Vendor for monthly/quarterly returns submission
  • Coordination for in-house and external training programs through various Training Partners like Hero Mind Mine and NIIT
  • Ensured completion of the Performance management system in terms of individual performance reviews and annual appraisals
  • Share the results in formal pattern via appraisal letters/E mailers to the Manager’s and employees
  • Successful implemented team building and engagement programs to keep employee motivated and higher employee satisfaction for e.g
  • Open house discussions, Coffee with MD, fun @ floor activities, employees Birthdays celebrations
  • Handling R&R activity for Best performer Sales, Service, Administrative and Quality Team
  • Successfully organized CSR activities such as Plantation, Blood Donation Camp, Food Distribution, Distribution of Safety Equipment’s etc
  • Vendor management related to manpower and facilities
  • Exhibiting effective vendor management resulted in cost saving initiative, process improvement
  • Event Management, Organizing meetings, R&R etc
  • Cargo Motors is one of the pioneers in the Automobile industry, with the establishment of India’s first and largest TATA Dealership in, Cargo Motors has helped in the growth of TATA brand presence in Delhi NCR, worked with their new Setup Operations for MG Motors

Manager-HR

Mode lama Group of Companies -Platinum Motocorp
02.2016 - 04.2019
  • Company Overview: It is a diversified group leading garments and jewellery manufacturers since 1979 deals in real-estate and automobile industries
  • Platinum Motocorp is a growing organisation in automobile industry at different locations in Delhi NCR with employee strength of 700+ employees
  • Managing End to End Recruitment cycle and responsible for overseeing/directing/Controlling recruitment activities i.e
  • - Sourcing, Screening, Scheduling, Taking HR Round, on selection, Salary negotiation
  • Responsible for Meeting Manpower Ratios in Terms of Manpower Targets Vs Availability
  • Responsible for maintaining the Attendance Inputs for pay process
  • Actively participation in Recruitment Drives and skill pool development programmes conducted by OEM’S for hiring
  • Managing Complete Induction and On boarding of the new joiners through induction sessions
  • Coordinating with Consultant for ESIC & PF statutory Compliances maintenance
  • Issuing various letters to the employees such as Appt letters / Relieving / Confirmation / Revision / Re- designation and Warning letters
  • Ensuring prompt resolution of employee grievances
  • Handling employee exit formalities, follow-ups with HOD’s, preparing full & final settlements
  • Organizing Culture & other employee’s engagement activities in Organization
  • Maintaining Employee Records of over 1000 employees
  • Involve in Conducting regular Auditing of internal processes to meet the requirements of ISO Certifications for Quality Management and for Information Security Management System
  • It is a diversified group leading garments and jewellery manufacturers since 1979 deals in real-estate and automobile industries
  • Platinum Motocorp is a growing organisation in automobile industry at different locations in Delhi NCR with employee strength of 700+ employees

Executive-SAP HCM

Vridhi Softech Services
Faridabad
04.2013 - 05.2014
  • Company Overview: VSS deliver professional SAP consulting services to clients around the world
  • VSS works to deliver professional SAP implementation, upgrade and support
  • Implementation of SAP HR- PA, OM & Time Management
  • Handled Support Project for Ongoing Clients
  • Provides Resolution to clients related to SAP configuration( Clients Munjal Showa, Best Food Limited)
  • VSS deliver professional SAP consulting services to clients around the world
  • VSS works to deliver professional SAP implementation, upgrade and support

Asst. Manager HR Operations

Leaseforcee Staffing India Pvt Ltd
Gurgaon
07.2009 - 03.2012
  • Company Overview: Leaseforcee Staffing India Private Limited is a Job Consultancy incorporated 2009, they offers Services related to manage HR process right from recruitment and selection, on-boarding, payroll, compliance, and training
  • On-boarding and Induction of New Joiners
  • Employee records Management
  • Handling Complete Medical Insurance Process of employees, TPA enrolment and claim processing
  • Spoc For the Clients for Entire Employee Life Cycle ,Clients Name-Bata, Ericsson, Adidas
  • Handled Internal Audits and provide resolution to external auditors by Submitting Corrective Action Request
  • Issuing various letters to the employees such as Welcome Letter/Appt letters / Relieving Letter
  • Ensuring prompt resolution of employee grievances at Client locations
  • Leaseforcee Staffing India Private Limited is a Job Consultancy incorporated 2009, they offers Services related to manage HR process right from recruitment and selection, on-boarding, payroll, compliance, and training

Asst. Verification Executive-HR Operations

Authbridge Research Services Pvt Ltd
Gurgaon
06.2007 - 01.2009
  • Company Overview: The Company offers identity verification, employment background Verification and Screening solutions established in 2005
  • Authbridge serves over 1500+ clients
  • Verify past employment by calling previous employers, identify the HR person responsible for the verification and post receiving data from HR enter correct data into concerned control sheets
  • Verify the candidate's education and any professional affiliations by sending the degree /mark sheet to the college / University and following up with them to ensure timely delivery of verified reports
  • Analyses the gathered information and evidence from research to validate the candidate’s credibility and validity of his resume as per TAT
  • The Company offers identity verification, employment background Verification and Screening solutions established in 2005
  • Authbridge serves over 1500+ clients

HR Executive

M/S V&S International
03.2005 - 05.2007
  • Company Overview: V and S International Private Limited was established in1992
  • The Company's line of business includes manufacturing textile products
  • Managing Attendance Register
  • Monthly Preparation of Payrolls & Compensation
  • Preparing daily costing sheet for various departments to maintain cost effectiveness of the organization
  • Managing documentation systems for On roll and Off roll employees
  • Preparation & Completion of Full & Final settlements & Exit Interviews
  • V and S International Private Limited was established in1992
  • The Company's line of business includes manufacturing textile products

Education

SAP HCM CERTIFICATION -

ATOS
New Delhi
01.2012

Masters in Business Administration - MBA (HR & Finance)

Department of Management Studies, Kumaun University
Bhimtal
01.2004

Bachelor of Arts -

Maharishi Dayanad University
Rohtak
01.2002

Skills

  • Employee Life Cycle
  • Talent Acquisition
  • HR Operations
  • Performance Management System
  • Onboarding and Induction
  • HR Policy Formulation
  • In-House Training Programme
  • Hr Software Proficiency
  • Internal Audits
  • HR Budgeting
  • HR Digital Transformation
  • Leadership and People Management

Languages

  • English
  • Hindi

Personal Information

  • Date of Birth: 09/22/82
  • Nationality: Indian
  • Marital Status: Married

Profile Snapshot

A competent professional offering over 14+ years of extensive experience in HR Operations, Talent Acquisition, On boarding, Employee Engagement & HR Audits with key focus on Employee Relations. Adroit in managing appraisal process across the levels and establishing framework for substantiating performance appraisal system linked to reward management. Good understanding of HR business process with strong end-to-end experience in Complete Employee life cycle. Hands on experience in Recruitment, Scope extends right from sourcing candidates, screening, initial interviewing, Salary negotiation and closing offers within TAT. Experienced with the SAP Packages: ERP 6.0 EHP 5. Proficiency in Talent retention, People Management, Employee Relations Management.

Timeline

Manager-HR Operations

i Process Services India Pvt Ltd.
07.2021 - Current

Manager-HR

Cargo Motors Pvt Ltd.
04.2019 - 12.2019

Manager-HR

Mode lama Group of Companies -Platinum Motocorp
02.2016 - 04.2019

Executive-SAP HCM

Vridhi Softech Services
04.2013 - 05.2014

Asst. Manager HR Operations

Leaseforcee Staffing India Pvt Ltd
07.2009 - 03.2012

Asst. Verification Executive-HR Operations

Authbridge Research Services Pvt Ltd
06.2007 - 01.2009

HR Executive

M/S V&S International
03.2005 - 05.2007

SAP HCM CERTIFICATION -

ATOS

Masters in Business Administration - MBA (HR & Finance)

Department of Management Studies, Kumaun University

Bachelor of Arts -

Maharishi Dayanad University
Deepshikha Sharma