Deepshikha Tiwari
Lucknow
Summary
Accomplished Business Development Manager with solid record directing sales and marketing activities. Persuasive negotiator with diplomatic communication style and relationship-building expertise. Collaborative professional committed to providing clients with reasonable, business-smart solutions to common issues.
Overview
4
4
years of professional experience
Work History
Business Development Manager
LETS FLY TRAVELS PVT LTD
LUCKNOW
2023.02 - Current
- Developed and implemented strategies to increase sales and market share.
- Identified potential clients, built relationships, and negotiated contracts.
- Created presentations to attract new business opportunities.
- Maintained a database of existing customers and prospective leads.
- Conducted research on industry trends, competitor activities, and customer needs.
- Drafted proposals for prospects in response to their requests for information.
- Attended tradeshows and conferences to network with potential clients.
- Organized meetings between senior management and prospective customers.
- Collaborated with marketing team members to design promotional materials.
- Analyzed customer feedback to identify areas for improvement in products and services offered.
- Researched target markets to understand the needs of current and potential customers.
- Managed all aspects of client accounts including contract negotiations, project planning, budgeting, invoicing and payment processing.
- Prepared reports on sales performance metrics such as revenue growth rate, conversion rates and lead-to-customer ratios.
- Developed strategic partnerships with vendors and suppliers to ensure cost efficiency.
- Collaborated with internal teams for successful execution of projects.
- Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
Key Relationship Manager
ICICI PRUDENTIAL PVT LTD
LUCKNOW
2020.10 - 2023.01
- Developed and maintained strong relationships with key clients to ensure customer satisfaction.
- Created and implemented strategies for expanding the client base and increasing sales opportunities.
- Researched potential customers, identified their needs, and created customized solutions to meet those needs.
- Collaborated with team members to develop comprehensive account plans for each client.
- Provided ongoing analysis of customer data to identify trends in order to improve product offerings.
- Conducted regular meetings with clients to discuss progress on projects, address any issues that arose, and review customer feedback.
- Identified areas of improvement in existing processes and developed action plans to make changes accordingly.
- Monitored customer accounts daily, ensuring all service level agreements were met or exceeded.
- Assisted with the development of marketing materials such as presentations, brochures, webinars.
Intern Trainee
AXIS BANK
LUCKNOW
2019.06 - 2019.09
- Assisted in conducting research for the development of new products and services.
- Performed administrative tasks such as filing, data entry, and document preparation.
- Provided support to team members with project-related activities.
- Attended meetings and took detailed notes on the topics discussed.
Education
MBA - HR And Finance
Sherwood College of Management
Lucknow09.2020
Bachelor of Commerce - Commerce
MJP Rohilkhand University
Bareilly07.2018
Skills
- Customer Service
- Mergers and Acquisitions
- Promotional Planning
- Business Development
Accomplishments
- Awarded for employee of the year.
- Awarded for youngest achiever star.
- Awarded for most promisind employee of the year.
- Awarded for 100% target achievment in a row.
Languages
Hindi
First Language
English
Proficient (C2)
C2
Timeline
Business Development Manager
LETS FLY TRAVELS PVT LTD
2023.02 - Current
Key Relationship Manager
ICICI PRUDENTIAL PVT LTD
2020.10 - 2023.01
Intern Trainee
AXIS BANK
2019.06 - 2019.09
MBA - HR And Finance
Sherwood College of Management
Bachelor of Commerce - Commerce
MJP Rohilkhand University
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