DEEPTHI J
BANGALORE
Summary
Results-driven Sales Development Representative with extensive experience in business-to-business sales, lead generation, and customer relationship management. Demonstrated success in developing effective sales strategies that consistently drive revenue growth and foster strong client relationships. Excellent communication skills enable a deep understanding of client needs and the delivery of customized solutions, significantly enhancing pipeline development and contributing to overall company success.
Overview
3
3
years of professional experience
Work History
Sales Development Representative
Salesforce
Bangalore
09.2024 - Current
- Identified and researched potential customers through inbound inquiries, outbound prospecting, and lead databases, effectively expanding the lead pool.
- Engaged with leads to understand business needs and pain points, qualifying them based on predefined criteria to ensure high-quality sales opportunities.
- Booked discovery calls and product demos for Account Executives by clearly communicating the value of Salesforce solutions and building interest in prospective customers.
- Conducted high-volume outreach through phone calls, emails, and social media, generating qualified leads and fostering initial relationships.
- Managed and maintained accurate records of all lead interactions and sales activities in Salesforce CRM to ensure smooth transitions and tracking of opportunities.
- Worked closely with the sales team to ensure seamless handoffs of qualified leads and supported them throughout the sales cycle.
- Tracked and reported on key performance metrics including lead conversion rates ensuring consistent achievement of sales goals.
Founder and CEO
Mavens Gateau
Nagercoil
02.2024 - 08.2024
- Launched and scaled a successful baking startup, specializing in artisan bread, cakes, pastries.
- Developed and executed business strategy, leading product development, marketing, and operational functions.
- Oversaw production processes, ensuring high-quality standards and compliance with food safety regulations.
- Built and led a team, fostering a collaborative culture and driving innovation in product offerings.
- Designed and implemented marketing campaigns to build brand awareness and grow a loyal customer base.
- Managed financials, including budgeting, forecasting, and securing funding to support business expansion.
- Established partnerships with suppliers, vendors, and local communities to drive growth and sales.
Inside Sales Account Manager, IS2 - ANZ
Dell Technologies
Bangalore
07.2022 - 01.2024
- Collaborated with cross-functional teams to develop and execute strategic sales plans, resulting in increased market penetration and revenue growth
- Managed a portfolio of accounts, overseeing the entire sales cycle, from prospecting to closing deals, while ensuring ongoing communication and support
- Provided timely and accurate product information, pricing, and availability to customers, ensuring exceptional service delivery
- Resolved customer inquiries and concerns promptly, enhancing overall customer experience and loyalty
- Translating complex data into clear and actionable insights for business stakeholders
- Utilized CRM tools like Salesforce to track sales opportunities, forecast pipeline, and report on key performance metrics (KPIs) such as conversion rates and revenue generation.
- Delivered tailored technology solutions by understanding customer needs and aligning them with Dell’s products and services, driving customer satisfaction and success.
HR Intern
Top Hawks
Bangalore
11.2021 - 02.2022
- Worked with the HR department to devise and update policies as needed for corporate accountability and workplace health
- Hired employees and processed hiring-related paperwork
- Assisted the recruiting department by verifying reference check for prompt onboarding
Education
Bachelor of Business Administration - Marketing
Jyoti Nivas College
Bangalore05.2022
Skills
- Technical Expertise
- Lead Qualification
- Salesforce CRM
- Interpersonal Communication
- Relationship Building and Management
- Key Account Management
- SAP Finance-Controlling
Accomplishments
- SAP Finance-Controlling
- Elected as School People Leader
- Dr. Radhakrishnan Awardee for Best Student Teacher
Timeline
Sales Development Representative
Salesforce
09.2024 - Current
Founder and CEO
Mavens Gateau
02.2024 - 08.2024
Inside Sales Account Manager, IS2 - ANZ
Dell Technologies
07.2022 - 01.2024
HR Intern
Top Hawks
11.2021 - 02.2022
Bachelor of Business Administration - Marketing
Jyoti Nivas College
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