Deepthi Padmanabhan
Thrissur
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
15
15
years of professional experience
Work History
Manager - Administration & Corporate Compliance
Unibharath Corp
08.2023 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Successfully managed daily administrative tasks, including scheduling, correspondence, and document management.
- Collaborated with department heads to streamline interdepartmental communication and workflow.
- Maintained strong relationships with clients, vendors, and stakeholders to ensure satisfaction and promote repeat business.
- Coordinate and manage office events and meetings.
- Ensure compliance with all relevant laws and regulations.
- Manage budgets for the administrative functions of the company, including office supplies and equipment.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Bank account opening and other bank related works
- Lease execution related duties ( Preparation of Lease deed , rent processing, lease renewal, Preparing approvals for releasing of security deposit etc)
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Improved marketing to attract new customers and promote business.
Deputy Manager of Operations
Maxvalue Credits & Investments Ltd
11.2017 - 08.2023
- Improved operational efficiency by streamlining processes and implementing best practices.
- Facilitated communication between departments, improving overall organizational collaboration and effectiveness.
- Coordinated logistics operations for smooth delivery of products while minimizing delays or lost shipments.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Assessed risks associated with various aspects of operations, implementing mitigation plans when necessary.
- Championed safety initiatives within the workplace, resulting in a decrease in accidents or incidents during daily operations.
- Managed customer account operations efficiently.
- Preparation of MIS reports to Top Management.
- Debenture, Sub debts related operations work.
- Insurance, Lease Agreement and rent related duties
- KYC analysis.
- Bank account related works of Head Office and branches
Sr Executive - HR
Maxvalue Credits & Investments Ltd
11.2016 - 11.2017
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Responsible for HR activities of South Zone
- Managing Recruitment and selection.
- Planning Human Resource requirement in consultation with Zonal Heads to ensure optimum resource hiring and utilization in correlation with business requirement.
- Maintaining employee record such as agreement letter, offer letter, appointment letter, probation letter etc.
- Consultancy/Vendor Management: Processing invoices Evaluations of manpower consultancies; Coordinate bill payment of vendors (Telecom Companies)
- MIS- Management Accountable for ensuring qualitative and quantitative analysis of data minimum turnaround time
- Induction and On Boarding: When a particular candidates is finalized or selected , giving him the offer letter on joining the services, issuing appointment letter with brief working agreement or policies. Giving the description on the policies, procedures and culture followed by the company. Properly filing relevant documents required by the new joiners
- HR Department starting up activities
- Salary Processing, full and final settlement and other administrative works.
- Preparing weekly and monthly report of recruitment.
- Addressed and resolved general payroll related enquires.
- Looking after all statutory activities related like PF, ESI
- Responsible for printing works like visiting cards, ID Cards by coordinating with graphic designers and administration department.
Executive Administrative Assistant
Boby Chemmanur Group Of Companies
10.2012 - 10.2016
- Maintained confidentiality when handling sensitive information, protecting company interests and employee privacy.
- Handled administrative tasks such as expense report processing or invoice reconciliation efficiently; allowing executives to focus on high-priority responsibilities without distraction.
- Coordinated and booked airfare, hotel and ground transportation and prepared itinerary to facilitate successful trips.
- Managed inventory levels for office supplies, reducing waste while guaranteeing availability when needed.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Handled scheduling for executive's calendar and prepared meeting agenda and materials.
- Scheduled appointments promptly, ensuring optimal use of executive time while minimizing conflicts or cancellations.
- Supported human resources initiatives by coordinating interviews and assisting with new hire orientations.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Organized travel arrangements, ensuring smooth transitions for executives during business trips.
- Offered assistance, collaboration and clerical support to other departments throughout .
- Managing food facilities like meal management, coffee, snacks etc for meetings conducting.
- Maintaining MIS sheet for all bills related with Courier services, telecom companies, intrusion alarm etc and handing over to finance department for further processing.
Executive
Surya Medicals
11.2008 - 11.2011
- Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
- Taking sale orders through phone from other pharmacies.
- Billing and distribution of Medicines
- Entering of new stocks in the software
- Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
- Provided clerical support to other employees for order taking, billing etc.
Education
Bachelor of Science -
Vimala College
Thrissur, India04.2004
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Operations Management
- Teamwork and Collaboration
- Computer Skills
- Problem Resolution
- Managing Operations and Efficiency
- MS Office
- Administration and Reporting
- Cost Control
Timeline
Manager - Administration & Corporate Compliance
Unibharath Corp
08.2023 - Current
Deputy Manager of Operations
Maxvalue Credits & Investments Ltd
11.2017 - 08.2023
Sr Executive - HR
Maxvalue Credits & Investments Ltd
11.2016 - 11.2017
Executive Administrative Assistant
Boby Chemmanur Group Of Companies
10.2012 - 10.2016
Executive
Surya Medicals
11.2008 - 11.2011
Bachelor of Science -
Vimala College
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