Deepthi Sheetal Pulla

Experienced Application Development & Maintenance Engineer with expertise in managing the Cash Manager application for credit/debit settlements. Skilled in end-to-end SDLC, Agile delivery, and DevOps practices. Strong background in CI/CD automation, Java microservices deployment on RedHat OpenShift, and scripting with Python/Perl for process automation. Proven track record in exception handling, security enhancements, and system monitoring with adherence to SLAs. Recognised with a Global GOLD Award for successful implementation of security and automation projects.

Key Highlights:

• Designed and implemented flow controls, validation checks, and exception handling in settlement systems.
• Streamlined CI/CD using Git, Maven, Jenkins, Ansible, and XLR.
• Deployed and supported Java microservices on OpenShift clusters.
• Automated testing and reporting (Cucumber) and built custom Python modules.
• Applied regular patching and vulnerability fixes across environments.
• Recognised for major contributions including security projects, XLR implementation, and DevOps automation.

Summary:
Worked on automation of system provisioning in Oracle Cloud Infrastructure (OCI & OCI Classic), enabling delivery of multiple pods daily with minimal manual intervention.

Key Contributions:

• Automated pre-release pod validation checks to ensure faster and error-free deployments.
• Built automation and deployment utilities using Bash, Perl, and Python.
• Designed dashboards and integrated with external applications via REST APIs for sensitive data retrieval.
• Developed custom monitoring solutions with Slack and PagerDuty alerts, enabling self-healing capabilities.
• Set up CI/CD pipelines with Git, Jenkins, and Docker for frequent builds across multiple teams.
• Delivered reporting and analytics using Oracle APEX.
• Introduced new technologies/tools to improve agility, product quality, and team efficiency.

Client 1: Credit Suisse

Project: Comprehensive Capital Analysis and Review (CCAR) Reporting
Duration: Aug 2017 – Jul 2018 | Platform: UNIX | Technologies: Python, Oracle PL/SQL, Perl, Shell Script

Summary:
Contributed to the CCAR regulatory reporting project, an annual Federal Reserve exercise ensuring banks maintain sufficient capital during financial stress and adopt robust forward-looking capital planning.

Key Contributions:

• Automated processes to sync new hierarchies/dimensions from DRM (Data Relationship Management) to Planning (Hyperion).
• Developed scripts in Python, Perl, and Shell to streamline data handling and reduce manual intervention.
• Supported application development and maintenance in a regulated financial environment.
• Ensured data accuracy and reliability for capital planning and stress testing processes.

Client 2: JP Morgan Chase

Project: Quicken Loans – Mortgage Loan Management
Duration: Apr 2015 – Mar 2017 | Platform: UNIX | Technologies: Perl, Shell Script

Summary:
Worked on the customization and implementation of the Quicken Loans application to improve the end-to-end management of mortgage loans for JP Morgan Chase.

Key Contributions:

• Collaborated in an onsite/offshore delivery model for application implementation.
• Configured application controls, security, and performed data migration from legacy systems to the new platform.
• Developed and customized the application to align with JP Morgan Chase’s mortgage business processes.
• Supported post-implementation activities including enhancements and application maintenance.

Client 3: Bank of America

Project: Cash Manager – Credit/Debit Settlements
Duration: Oct 2011 – Feb 2014 | Platform: UNIX | Technologies: Perl, Sybase, Shell Script

Summary:
Contributed to the development and maintenance of Cash Manager, an internal banking application handling credit/debit settlements. The system validated cash flows, applied control checks, and ensured all valid transactions were processed before cut-off timelines.

Key Contributions:

• Worked on core modules including Inbound Queue Manager (IQM), Exception Handling, and User Permissions.
• Involved across all phases of the SDLC while adopting Agile methodologies.
• Managed SLA compliance by resolving issues and ensuring timely delivery.
• Conducted peer code reviews, performed fault resolution, and handled client queries.
• Proactively assigned and tracked tickets across teams to ensure smooth workflow.
• Supported day-to-day system monitoring and production operations.

Project: Cash Manager – Credit/Debit Settlements
Application Development & Maintenance | Platform: UNIX | Technologies: Perl, Sybase, Shell Script

Summary:
Worked on the Cash Manager application, responsible for handling credit/debit settlements and ensuring compliance with strict flow controls and validation checks. Managed exceptions and validation errors to ensure timely banking of valid cash flows before cut-off.

Key Contributions:

• Delivered core modules including Inbound Queue Manager (IQM), Exception Handling, and Security (View Permissions).
• Ensured reliable settlement processing through validation, monitoring, and corrective actions.
• Played a key role in application support, development, and maintenance.
• Received Global GOLD Recognition Award for the successful implementation of the View Permissions project.

Meta-Admin Module Redesign – Advertise.com
Role: Backend Developer / Automation Engineer

• Tools & Technologies: Perl, Shell scripting, REST APIs, JSON.
• Re-designed and developed the Meta-Admin module to manage critical meta-servers for a high-performance PPC search engine.
• Implemented automated control of meta-servers using Perl and Shell scripting for start/stop/restart, deployments, and health monitoring.
• Designed and coded backend dispatcher for parallel queries to internal and upstream engines with strict 0.6-second latency SLA.
• Developed REST APIs for server control, campaign management, and monitoring with secure authentication.
• Implemented caching, result merging, and bid-based ranking to optimize search result delivery.
• Conducted unit testing, integration tests, and created comprehensive documentation for deployment, usage, and monitoring.