Deepthi VP

· Collaborating with content writers to maintain content quality and ensure timely submission of blogs for review.

· Reviewing and providing constructive feedback on blog posts and articles published on WordPress websites.

· Conducting thorough proofreading and fact-checking to ensure content accuracy and quality.

· Evaluating grammar, style, and content coherence, making recommendations for improvement.

· Ensuring that blog posts meet high editorial standards and effectively target the intended audience.

· Implementing SEO best practices, including keyword research and on-page SEO, to optimize content for search engines.

· Creating comprehensive outlines for blog posts to guide content development and structure.

• Gathering authentic data from legitimate sources.
• Ensuring accuracy and correctness of data.
• Working on excel sheets and collaborating with the team to ensure overall consistency.
• Meeting with deadlines

• Provided level 2 support based on ITIL framework and industry standard incident management tools. Engaged in providing incident resolution.
• Supported high visibility applications like online banking systems and front-end call center applications.
• Experience in monitoring control M jobs and batch UNIX components.
• Provided, updated, and removed different application access to clients.
• Performed due diligence on antivirus (AV) software and updated AV signatures on all managed infrastructure. Performed reporting on AV console for AV updates and any virus infections on endpoints.
• Performed McAfee patch upgrade for virus scan, HIPs, and McAfee agent. - Conducted assessment of patch relevance to customers' IT environment