Deepthi V Rajan
Ernakulam
Summary
A postgraduate with over 13 years of experience spanning various roles, including software development and testing, technical support, and SEO analysis. Currently employed as a software engineer specializing in the customization and management of Picture Archiving and Communication Systems (PACS) within Hospital Information Systems (HIS). I am seeking a challenging position in a responsible and fulfilling, quality-driven environment where my exceptional analytical, problem-solving, technical, and design skills can be applied and further developed to support organizational objectives.
Overview
15
15
years of professional experience
Work History
Software Engineer
AMRITA TECHNOLOGIES
Ernakulam
11.2015 - Current
- Customization and management of PACS (Picture archiving and communication system) in HIS (Hospital Information System
- Enhancements of PACS viewer (MedVision)
- Upgrade of PACS System
- Testing of enhancements and customization made, to ensure the working of newly added features as well as the existing features
- Provides customer support for the implementation of PACS system
- Engaging in quality control procedures to ensure that systems are efficient and operational
- Manage data storage and database configuration
- Maintain, manage, and troubleshoot PACS systems
SEO Analyst
C-CUBED SOLUTIONS
Ernakulam
07.2012 - 07.2014
- Designed and implemented strategies through which the website of the client gets the top ranks in various search engines against the targeted keywords
- Ensured effective and efficient utilization of various SEO methodologies
- Promoted both offsite and onsite activities and the interactions that build ranking, profile, and traffic
- Implemented link-building campaigns in coordination with the client's SEO goals
- Helped to create and support marketing content to socialize and use for social media purposes
- Created and posted timely content on our client websites
L2 Support Engineer
INFINITE COMPUTER SOLUTIONS
Bangalore
10.2010 - 09.2011
- Provided technical support for software issues through RIM (Remote Infrastructure Management)
- Provided technical support for Security products of Avast
- Diagnosed and resolved both technical and software issues
- Installation and maintenance of software
- Installation of Antivirus and Malicious Threat Removal
Technical Support Consultant
SUTHERLAND GLOBAL SERVICES
Ernakulam
07.2009 - 09.2010
- Provided technical support for Security products of Symantec
- Delivered service and support to end-users through remote connection or over the Internet
- Interacted with customers to provide and process information in response to queries, concerns, and requests about products and services
Education
Master of Computer Applications - MCA
MVJ College of Engineering
Bangalore, Karnataka03.2008
Skills
- Analytical & Problem Solving Skills
- Application & Customer Support
- Communication and Organizational Skills
- QA & Testing
- Technical Documentation & Training
- Microsoft Office Tools
- JAVA & Java Script
- MySQL
- XML, BI, AURA and Jasper reporting frameworks
- Project management tools (Redmine, Bugzila)
- Release Management and deployment tools (Hudson, Jenkins)
- Development Environment (Eclipse)
- Version Control (SVN)
- Collaboration tools (Google meet, Zoom, Spark)
Timeline
Software Engineer
AMRITA TECHNOLOGIES
11.2015 - Current
SEO Analyst
C-CUBED SOLUTIONS
07.2012 - 07.2014
L2 Support Engineer
INFINITE COMPUTER SOLUTIONS
10.2010 - 09.2011
Technical Support Consultant
SUTHERLAND GLOBAL SERVICES
07.2009 - 09.2010
Master of Computer Applications - MCA
MVJ College of Engineering
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