Deepthy Sanu
Gandhinagar
Summary
Detail-oriented administrator with a background in accounting and bookkeeping. Skilled in problem-solving, creating reports, and maintaining records.
Overview
9
9
years of professional experience
Work History
Operations & Co-ordinator
TECHWE INNOVATION PRIVATE LIMITED
Gandhinagar
11.2023 - Current
- Served as key liaison among Sales, Customer Support, and Software Development teams to facilitate communication and expedite resolution of client needs.
- Translated business requirements and customer feedback into actionable technical documentation for development team.
- Coordinated with sales team to align client expectations with platform capabilities, ensuring effective onboarding.
- Managed incoming service requests, prioritizing issues, and collaborating with development team to decrease turnaround time.
- Maintained CRM and internal ticketing systems to provide departments with current resolutions and progress updates.
- Identified departmental process gaps and proposed workflow improvements to enhance efficiency and customer satisfaction.
Personal Assistant
All Service(Site IIT)
Palaj(Gandhinagar)
05.2018 - 09.2022
- Managed complex schedules and provided administrative support to Superintendent Engineer.
- Maintained confidential records, ensuring compliance with privacy regulations.
- Handled correspondence and prepared presentations, reports, and documents efficiently.
- Coordinated appointments, travel arrangements, and logistics for events.
- Monitored and tracked expenses for IWD department to maintain budget control.
- Prepared work orders, tender agreement letters, letters of acceptance, and letters of commencement.
- Demonstrated proven ability to multitask and prioritize effectively.
Intern
Sreeja Associates
Thrissur
12.2016 - 03.2017
- Entry of Purchase bills & Sales Bills, Bank Statements and vouchers and receipts.
- Handing Cash book.
- File keeping
- Trail Balance.
- Reconciliation of Book entries
- Internship
Education
Bachelor of Commerce -
University of Calicut
04.2016
HSC 12th Grade -
H.S Arimpur
03.2013
SSC 10th Grade -
S.H of Mary's C.G.H.S School
03.2011
Skills
- Teamwork
- Time management
- Work ethic
- Interpersonal skills
- Attention to detail
- Creativity
Languages
English, Hindi, Malayalam
Languages
Malayalam
First Language
English
Intermediate (B1)
B1
Hindi
Elementary (A2)
A2
Tamil
Beginner
A1
Timeline
Operations & Co-ordinator
TECHWE INNOVATION PRIVATE LIMITED
11.2023 - Current
Personal Assistant
All Service(Site IIT)
05.2018 - 09.2022
Intern
Sreeja Associates
12.2016 - 03.2017
Bachelor of Commerce -
University of Calicut
HSC 12th Grade -
H.S Arimpur
SSC 10th Grade -
S.H of Mary's C.G.H.S School
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