DEEPTI AWASTHI
Lucknow
Summary
Goal-oriented Human Resources Specialist with 1+ years of experience in training protocol development and policy implementation. Strong financial acumen with demonstrated success in budget development and adherence. Accomplished in analyzing company needs and developing long-term solutions to meet personnel objectives.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Human Resources Specialist
Sarika HR Solutions (Remote Work)
01.2022 - 04.2023
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
- Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
- Assisted with writing job postings and job descriptions for boards.
- Played a pivotal role in resolving employee conflicts and fostering a positive workplace culture
Customer Support Executive
BBM-The Learning Envision
01.2020 - 12.2021
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
- Investigated and resolved customer inquiries and complaints quickly.
- Managed customer service effectiveness by monitoring performance and assessing metrics.
- Collected customer information and analyzed customer needs to recommend potential products or services.
Education
Bachelor of Science - PCM
Awadh University, Faizabad
Faizabad, Uttar Pradesh05-2019
Intermediate XII - PCM
Central Academy CBSE Board
Barabanki, Uttar Pradesh01-2016
High School X -
Pioneer Montessori High School UP Board
Barabank, Uttar Pradesh01-2014
Skills
- MS-Excel
- MS-Word
- Learning Management System (LMS)
- Analytical Skills
- Recruiting
- Compensation planning
- Training development
- Paperwork verification
Accomplishments
Exceeded throughput target by 90%
Cutting loading time & fixing key security issues for SHRS by moving key remote workers successfully online at scale. Managed workflow to continuously create content for remote learning
Certification
- Course on Computer Concepts, issued by NIELT, 2020-2021
Timeline
Human Resources Specialist
Sarika HR Solutions (Remote Work)
01.2022 - 04.2023
Customer Support Executive
BBM-The Learning Envision
01.2020 - 12.2021
Bachelor of Science - PCM
Awadh University, Faizabad
Intermediate XII - PCM
Central Academy CBSE Board
High School X -
Pioneer Montessori High School UP Board
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