Deepti Desai

• Fostered a positive work environment that encouraged open communication among team members, promoting collaboration toward achieving shared goals.
• Generated revenue growth by developing and executing targeted sales strategies to expand market share.
• Aligned sales objectives with overarching company goals by collaborating closely with senior management on strategy development.
• Identified new business opportunities through inbound calls, networking, marketing and prospective database leads.
• Built strong relationships with clients, leading to increased customer satisfaction and repeat business.
• Established a robust sales pipeline by consistently identifying, qualifying, and nurturing leads through various outreach methods.
• Communicated directly with customers and partners to build strong business networks and relationships.
• Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.

Inbounsys is a start-up and a Hubspot Partner Agency which provides Inbound Marketing Solutions and Web Development Services

• Created compelling proposals that demonstrated the unique value of our products/services while addressing client needs and expectations.
• Conducted competitor analysis to identify gaps in the market and capitalize on untapped opportunities.
• Provided exceptional customer service by promptly addressing client concerns and resolving issues as they arose.
• Delivered presentations at industry conferences, raising company profile and attracting potential clients.
• Collaborated with sales and marketing departments to support client acquisition.
• Go through the jobs/requirements on platforms like Upwork, Guru.com and send out proposals to the eligible candidates
• Handle inbound, unsolicited prospect calls and convert them into sales
• I have also supported the marketing team in building the Inbound Strategy for a client
• Interview the existing clients and the leads to understand the buyer's behavior
• Cold call prospects that are generated by an external lead source.

• I Worked as an analyst and senior analyst/quality Check Officer in the field of banking operations (home loans)
• Performing Customer due diligence checks to ensure the applicants are KYC compliant and assessing financial and public records to identify risks to the bank as per the guidelines
• Outbound calls to the Brokers/Solicitors to collaborate with the onshore team on a regular basis and finalize the customer expected settlement date.
• Facilitated cross-departmental collaboration, breaking down silos and encouraging information sharing to drive positive business outcomes.
• Ensuring all the compliance requirements and government regulations are met prior making any decision on the application.
• Mentored junior analysts, fostering professional development while enhancing overall team performance.
• I was Top Performer of the month for 20 times in my tenure
• I was appreciated multiple times by the stakeholders and the frontline for the timely service provided.