Dynamic Project Delivery Manager with a proven track record at NTT Data, excelling in project scheduling and cost control. Expert in fostering client relationships and implementing continuous improvement initiatives, enhancing project outcomes. Adept at business analysis, driving efficiency, and delivering high-quality results while minimizing risks and maximizing stakeholder satisfaction.
Overview
15
15
years of professional experience
Work History
Project Delivery Manager
NTT Data Information Processing Services
04.2024 - Current
Managed change requests effectively to minimize impact on the overall project timeline and budget without compromising quality.
Collaborated with vendors and suppliers to negotiate contracts that resulted in cost savings without compromising quality or performance requirements.
Implemented continuous improvement initiatives to identify areas of inefficiency in the project delivery process and develop solutions for optimization.
Cultivated strong relationships with clients through regular communication and transparent reporting on project status updates, fostering trust and long-term partnerships.
Developed comprehensive project plans that outlined scope, objectives, timelines, resources, and deliverables for successful execution.
Enhanced customer satisfaction by consistently meeting or exceeding project delivery milestones and quality standards.
Reduced project risks through proactive risk identification, assessment, and mitigation strategies.
Business Analyst
SBI Card
06.2022 - 04.2024
Open market sales analytics and share action-oriented business insights for successful interventions and executions
Track Cobrand KPI for all partners – Activation , Spends , Active-30, SPC and SPAC and support campaign management
Growth strategy on Market share of both Cards & Spends
Implementation of revenue sharing models for all banking Cobrands
Cobrand BD Analysis- this helps in sealing deal for 3 cobrand products
Database management for the vertical
Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
Streamlined project with effective communication and collaboration across cross-functional teams.
Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
Improved business processes by analyzing current practices and recommending optimization strategies.
DWH Administrator
Ebix Cash
12.2016 - 05.2022
Automated data processing for various business process in order to drive accuracy and faster submission
Involved as a BO developer, WEBI and DESKI Reports.
Performed ETL unit testing.
Coding of PL/SQL procedure to load data from different source systems.
Coding of automated unit test cases for the deliverables using UT-PLSQL.
Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
Maintained personnel records and updated internal databases to support document management.
Established an organized filing system that streamlined document retrieval and reduced misplaced files.
Conducted thorough quality checks on all reports before submission, minimizing errors and increasing credibility among stakeholders.
Mentored junior team members, fostering professional growth and improved performance within the department.
Implemented new reporting tools and software, increasing efficiency in the report generation process.
Oracle Developer
BirlaSoft Pvt Ltd
02.2010 - 09.2013
Optimized database performance by implementing efficient SQL queries and PL/SQL procedures.
Gathered and documented business requirements to determine capabilities to be delivered.
Developed or customized Oracle reports and forms to meet functional business requirements.
Ensured smooth application deployment by effectively managing version control systems and coordinating with system administrators during release cycles.
Followed standard methodologies on coding to write clean and self-documenting code.
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System Integration Senior Specialist at NTT DATA Information Processing Services Pvt. LtdSystem Integration Senior Specialist at NTT DATA Information Processing Services Pvt. Ltd