Open To Work
Hi, I’m
Deepti Khanna
HR Operation
House No1/6166 East Rohtash Nagar Shahadra 110032New Delhi,DL
Work Preference
Summary
Dynamic Senior Global HR Operations Manager with MCKINSOL CONSULTING INC., driving HR transformation and compliance governance for 5,000+ employees. Expert in talent acquisition and workforce planning, achieving 100% compliance and enhancing employee retention by 20%. Proven leadership in implementing HRIS solutions and fostering employee engagement through data-driven strategies.
Overview
18
years of professional experience
Work History
MCKINSOL CONSULTING INC.
Senior Global HR Operations Manager
06.2026 - Current
Job overview
- Lead Global HR Operations, Shared Services, Talent Acquisition, Workforce Planning, Compliance Governance, Payroll Administration, Employee Experience, and HR Transformation initiatives across global business operations.
- Manage HR operations supporting 5,000+ employees globally.
- Partner with executive leadership on workforce strategy and organizational effectiveness.
- Established complete HR Operations framework from the ground up.
- Developed workforce planning and talent acquisition strategies to align with business objectives.
- Lead a team of 40 recruiters.
- Designed and implemented HR governance policies and SOPs.
- Developed onboarding, offboarding, payroll, and compliance workflows.
- Built KPI-driven HR service delivery model.
- Implemented HRIS and workforce analytics solutions.
- Designed executive HR dashboards and reporting frameworks to support data-driven decision-making.
- Strengthened employee engagement and retention programs.
- Directed compliance management across multiple geographies.
- Managed vendor relationships and HR technology implementations.
- Reduced onboarding turnaround time by 50%.
- Improved employee retention by 20%.
- Achieved 100% compliance across HR documentation processes.
- Improved HR operational efficiency through automation initiatives.
- Implemented workforce analytics and reporting dashboards.
- Established scalable HR Shared Services model.
- Ensured accuracy of payroll processing for all employees, achieving a 99.8% accuracy rate.
- Achieved 100% compliance with all HR regulations and policies across the organization.
- Delivered HR services consistently by meeting service level agreements at a performance rate of over 95%.
- Streamlined HR operations through implementation of automation technologies, achieving a 30% increase in operational efficiency.
E-SOLUTIONS IT SERVICES
Manager - India, US & UK HR Operations
01.2019 - Current
Job overview
- Led HR Operations, Shared Services, Payroll Administration, Immigration Compliance, Background Verification, Employee Lifecycle Management, and Workforce Governance functions supporting US, UK, and India operations.
- Coordinated onboarding operations and employee lifecycle processes to ensure smooth integration of new hires.
- Handled I-9, E-Verify, H1B, Green Card, and RFE processes to ensure regulatory compliance and timely processing.
- Oversaw Background Verification programs and fostered vendor relationships to maintain compliance standards.
- Managed payroll coordination and compliance governance.
- Implemented HR operational excellence initiatives.
- Led HR service delivery and process standardization efforts.
- Supported HR Shared Services transformation programs.
WCC SOLUTIONS
Lead US HR Payroll & Onboarding Operations
01.2018 - 01.2019
Job overview
- Led US payroll and onboarding operations, ensuring compliance and efficiency.
- Administered I-9 verification and E-Verify compliance to uphold regulatory standards.
- Managed payroll administration and workforce documentation.
- Coordinated client onboarding and implementation programs.
- Oversaw background verification operations and maintained vendor relationships to enhance service quality.
- Reduced BGV operational costs by approximately $24,450.
- Oversaw vendor contracts and compliance activities.
ACS GROUP
Senior US HR Operations Associate
01.2017 - 01.2018
Job overview
- Supported major enterprise clients, including Deloitte, by ensuring seamless HR operations.
- Managed immigration documentation and onboarding compliance to facilitate smooth integration of new hires.
- Administered I-9 and E-Verify processes to ensure compliance with federal regulations.
- Supported workforce planning and HR transformation initiatives to align HR practices with business goals.
- Participated in Global Business Services transition projects.
- Developed governance frameworks and KPI scorecards.
SNAPDEAL
Resolution Specialist - Logistics
01.2014 - 01.2017
Job overview
- Coordinated reverse logistics operations to streamline returns process.
- Managed customer operations and logistics support to enhance service quality.
- Handled escalations to resolve issues and improve customer satisfaction.
- Improved service delivery and operational performance.
TVI EXPRESS
Senior US & UK HR Operations Recruiter
01.2008 - 01.2014
Job overview
- Oversaw end-to-end recruitment lifecycle, ensuring alignment with client needs.
- Executed candidate sourcing, screening, onboarding, and placement to enhance talent acquisition.
- Facilitated payroll administration and consultant management to support operational efficiency.
- Managed I-9 verification and onboarding documentation.
- Ensured adherence to immigration regulations and compliance standards.
- Developed client relationships and workforce solutions.
Education
Delhi University
Bachelor of Arts (B.A.)
Skills
- Global HR Governance
- HR Operations
- HR Operations
- HR Shared Services
- Workforce Planning
- Talent Acquisition
- US Recruitment
- Recruitment Management
- Performance Management
- Employee Engagement
- Succession Planning
- Change Management
- Employee Management
- Compliance Management
- Regulatory Compliance
- Immigration Compliance
- Visa Management
- Permanent Residency Processing
- Payroll Management
- Benefits Management
- Compensation Strategy
- Workforce Regulations
- SAP SuccessFactors
- ADP Workforce Now
- Paychex
- Keka HRMS
- Zoho People
- People Analytics
- Reporting Tools
- Tableau
- ChartHop
- HireRight
- Sterling
- First Advantage (FADV)
- Infomart
- Verified First
- Universal Background Screening
- Investigative Advantage
- Clear Investigative Advantage
- SecureCheck360
- SimpliVerified
- HelloVerify
- USAFacts
- BGV Portal Administration
- Employment Verification
- Criminal Checks
- Academic Verification
- Identity Verification
- Health Screening
- Health Screening
Languages
- Hindi
- Punjabi
- English
Clients Supported
- Deloitte
- HCL
- TCS
- Wipro
- Mindtree
- Samaritan Hospital USA
- Aya Healthcare
- Medifis
- 175+ Global Clients
Leadership Snapshot
15+, 5,000+, 40, 100+, 50%, 20%, True, True, 175+, True
Languages
English
Upper Intermediate (B2)
B2
Hindi
Upper Intermediate (B2)
B2
Punjabi
Upper Intermediate (B2)
B2
Timeline
Senior Global HR Operations Manager
MCKINSOL CONSULTING INC.
06.2026 - Current
Manager - India, US & UK HR Operations
E-SOLUTIONS IT SERVICES
01.2019 - Current
Lead US HR Payroll & Onboarding Operations
WCC SOLUTIONS
01.2018 - 01.2019
Senior US HR Operations Associate
ACS GROUP
01.2017 - 01.2018
Resolution Specialist - Logistics
SNAPDEAL
01.2014 - 01.2017
Senior US & UK HR Operations Recruiter
TVI EXPRESS
01.2008 - 01.2014
Delhi University
Bachelor of Arts (B.A.)