Summary
Overview
Work History
Education
Skills
Timeline
Generic

DEEPTI PURI

ACADEMIC TEACHING PROFESSIONAL
Una

Summary

To develop and promote creativity and high-order thinking skills in students, aiming to enhance their academic performance and instill a lifelong love for learning in the field of computer science and mathematics.

Overview

18
18
years of professional experience

Work History

Computer & Mathematics Teacher

Sh. MM Lal Sr. Sec. Public School
04.2021 - Current
  • Teaching Computer Science and Mathematics to secondary and senior secondary classes.
  • Conducting practical computer lab sessions with emphasis on programming and basic IT skills.
  • Preparing lesson plans, assessments, and delivering interactive digital learning content.

PGT Computer Science (Part-time)

Navodaya Vidyalay
11.2020 - 03.2021
  • Taught senior secondary students fundamentals of computer science, programming concepts such as python and application software.
  • Supported students in their academic and practical projects.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.

Customer Backend Support Executive

E2E SERWIZ SOLUTIONS PRIVATE LIMITED
01.2008 - 01.2009
  • Handled customer queries and complaints through email, chat, and ticketing systems with a focus on timely resolution.
  • Logged and tracked support tickets using CRM tools while ensuring proper categorization and prioritization.
  • Maintained and updated customer records, service logs, and transaction histories accurately in internal systems.
  • Coordinated with cross-functional teams (technical, finance, logistics) to resolve complex customer issues.

PROCESS ASSOCIATE

MNA BPO SERVICES
10.2007 - 03.2008
  • Executed daily operational tasks as per standard operating procedures (SOPs) within specified timelines.
  • Performed data entry, validation, and processing tasks with high accuracy and attention to detail.
  • Handled backend operations such as documentation, transaction processing, and record management.
  • Collaborated with internal departments to resolve process-related issues efficiently.
  • Maintained and updated reports, databases, and client records as required.

Education

Master of Science - Information Technology, Computer Science & IT

Sikkim Manipal University of Health, Medical And Technological Sciences
Sikkim
01.2008

Bachelor of Science - Non-Medical, Physics, Chemistry, Mathematics

Himachal Pradesh University
Shimla
01.2005

12th - Senior Secondary, Physics, Chemistry, Mathematics, Computer Science, English

Himachal Pradesh Board of School Education
Dharamshala
01.2002

10th - Secondary, General Subjects

Himachal Pradesh Board of School Education
Dharamshala
01.2000

Skills

Timeline

Computer & Mathematics Teacher

Sh. MM Lal Sr. Sec. Public School
04.2021 - Current

PGT Computer Science (Part-time)

Navodaya Vidyalay
11.2020 - 03.2021

Customer Backend Support Executive

E2E SERWIZ SOLUTIONS PRIVATE LIMITED
01.2008 - 01.2009

PROCESS ASSOCIATE

MNA BPO SERVICES
10.2007 - 03.2008

Master of Science - Information Technology, Computer Science & IT

Sikkim Manipal University of Health, Medical And Technological Sciences

Bachelor of Science - Non-Medical, Physics, Chemistry, Mathematics

Himachal Pradesh University

12th - Senior Secondary, Physics, Chemistry, Mathematics, Computer Science, English

Himachal Pradesh Board of School Education

10th - Secondary, General Subjects

Himachal Pradesh Board of School Education
DEEPTI PURIACADEMIC TEACHING PROFESSIONAL