Summary
Overview
Work History
Education
Skills
Certification
Languages
Personal Information
Additional Information - References
Timeline
Generic

Deepti Raool

Goregaon (W)

Summary

Senior Manager with extensive experience at AXIS BANK LTD, specializing in branch banking, data quality enhancement, and compliance expertise in root cause analysis and team management, driving significant improvements in operational efficiency. Successfully developed robust data validation systems, ensuring regulatory adherence and optimizing branch performance.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Project Manager - Senior Manager

AXIS BANK LTD
01.2022 - Current
  • Currently working of Project- Data Quality wherein actions are taken to rectify the invalid data & also put in place, specific system validations, to ensure such cases do not crop up in future.
  • Designing and enhancement of existing Data Quality rules for tighting up the control
  • Performing Root cause analysis, Identifying the flaw in the system and taking up the development activity with BSG and IT.
  • Liaising with Business, Risk and Compliance team and interpreting the issue observed in source system
  • Development of various channels on digital platforms of bank
  • Liaising with Data Engineering team to create a repository in Informatica Data quality tool

Branch Operations Head: Senior Manager

AXIS BANK LTD
Goregaon East
09.2017 - 01.2022
  • Ensuring all compliance and bank guidelines are met and maintaining acceptable portfolio quality.
  • Responsible for tracking and monitoring suspicious transactions and Anti Money Laundering activities.
  • Monitoring of overall branch operation and business development.
  • Responsible for cross selling of insurance and mutual fund products
  • Efficiently managed the coordination function between the various functional departments (branch operations/process controls), customer service department as well as cross selling of insurance and mutual fund products the clients
  • Ensuring smooth functioning of systems with a view to ensure maximum efficiency in branch operations and compliance with all statutory and audit requirements.
  • Authoriser and checker of all cash/transfer/RTGS/NEFT transaction. Approver for all service request.
  • Handling high net worth clients of the branch. Co-ordinated with various departments of bank to provide solutions to the client on a real time basis.
  • Formulated need based business plans/strategies for maximizing profitability and revenue generation and realized organizational goals.
  • Efficiently handled the whole gamut of activities pertaining like business development, quality assurance, audits & HR activities.
  • Essayed a key role in cultivating the team force from a 3 members to 8 member's branch.
  • Streamlined the functions of all audits of the branch and prepared the compliance report.
  • Attending all customer queries / complaints and compliance to the satisfaction of the customer.
  • Monitoring the daily G.L. reports and analysing the expenses heads.
  • Ensuring smooth functioning of systems with a view to ensure maximum efficiency in branch operations and compliance with all statutory and audit requirements.

Branch Operations Manager

AXIS BANK LTD
Andheri
08.2011 - 05.2015
  • Meticulously ensuring all compliance and bank guidelines are met and maintaining acceptable portfolio quality.
  • Accountable for tracking and monitoring suspicious transactions and Anti Money Laundering activities.
  • Efficiently managed the coordination function between the various functional departments (branch operations/process controls), customer service department as well as cross selling of insurance and mutual fund products the clients.
  • Ensuring smooth functioning of systems with a view to ensure maximum efficiency in branch operations and compliance with all statutory and audit requirements.
  • Authoriser and checker of all cash/transfer transactions. Manage cash operations including ATM cash reconciliation, coordinating with various banks for cash remittances and efficient management of branch cash limit.

Manager

AXIS BANK LTD
Mira Road
06.2009 - 08.2011
  • Handling high net worth clients of the branch. Co-ordinated with various departments of bank to provide solutions to the client on a real time basis.
  • Attending all customer queries / complaints and compliance to the satisfaction of the customer.
  • Ensuring smooth functioning of systems with a view to ensure maximum efficiency in branch operations and compliance with all statutory and audit requirements.
  • Authoriser and checker of all cash/transfer transactions. Manage cash operations including ATM cash reconciliation, coordinating with various banks for cash remittances and efficient management of branch cash limit.

Deputy Manager

AXIS BANK LTD
Mira Road
05.2006 - 06.2009
  • Introduced Priority Banking product to the high net worth individuals. Building loyalty among high net worth clients by offering excellent services and effective personalized management.
  • Liaised and coordinated among various functional departments (operational/process controls), customer service department and the clients servicing at the front office, which included account opening, cross selling of products.
  • Authoriser and checker of all cash/transfer transactions. Manage cash operations including ATM cash reconciliation, coordinating with various banks for cash remittances and efficient management of branch cash limit.

Executive

AXIS BANK LTD
Vasai
05.2002 - 04.2006
  • Maker of all cash/transfer transactions. Manage cash operations including ATM cash reconciliation, coordinating with various banks for cash remittances and efficient management of branch cash limit.
  • Handled clearing desk and CMS desk. Managed average volumes of around 250 transactions in a single day.
  • Accountable for handling various tasks like timely & accurately debiting inward/outward Cheques, working on OCC Clearing, OSC collections, Demat services Debit cards processing/Internet Banking Pin processing/Signature scanning and uploading in the System/Day end procedures at Branch.

Auditor

M/s Gupta Maheshwari and Jain
Mumbai
04.1999 - 04.2002

Conducted comprehensive financial audits to ensure compliance with regulatory standards and internal policies and filing of Tax returns for clients

Education

Intermediate Chartered Accountant -

Institute of Chartered Accountants of India
Mumbai
01.2000

B.Com. -

Mithibai College of Arts, & Amrutben Jivanlal College of Commerce
Mumbai University
01.1999

Chartered Accountant Foundation -

Institute of Chartered Accountants of India
Mumbai
01.1997

Skills

  • Data Analysis
  • Root Cause Analysis
  • Process Documentation
  • Designing and Development
  • Domain Expertise
  • Statutory Compliances
  • Branch Banking
  • Team Management
  • Business Development

Certification

  • Certification of SP Licence under IRDA, 2015
  • NCFM Depositary Participants Module, 2011
  • AML & KYC Certification from Indian Institute of Banking and Finance, 2009

Languages

  • English
  • Hindi
  • Marathi
  • Malayalam

Personal Information

  • Date of Birth: 07/17/78
  • Nationality: Indian

Additional Information - References

Available on request

Timeline

Project Manager - Senior Manager

AXIS BANK LTD
01.2022 - Current

Branch Operations Head: Senior Manager

AXIS BANK LTD
09.2017 - 01.2022

Branch Operations Manager

AXIS BANK LTD
08.2011 - 05.2015

Manager

AXIS BANK LTD
06.2009 - 08.2011

Deputy Manager

AXIS BANK LTD
05.2006 - 06.2009

Executive

AXIS BANK LTD
05.2002 - 04.2006

Auditor

M/s Gupta Maheshwari and Jain
04.1999 - 04.2002

Intermediate Chartered Accountant -

Institute of Chartered Accountants of India

B.Com. -

Mithibai College of Arts, & Amrutben Jivanlal College of Commerce

Chartered Accountant Foundation -

Institute of Chartered Accountants of India
Deepti Raool