Deepti Sachdeva
Summary
Service-oriented Associate Manager with commitment to excellence and more than 15 years of experience. Proven history of efficiency and reliability. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.Expertly assists IT design, testing and maintenance to preserve application effectiveness. Offers detailed patch assessment and script automation to handle service delivery in rigorous always-on environments. Actively resolves technical complications during application QA testing. Experienced in coordinating multidisciplinary projects of varying size and complexity, focusing specifically on software projects. Expert in both manual, Automation and performance testing processes using tools such as Selenium, Neo Load and JMeter. Well versed in RDBMS- Relational Database Management Systems and very familiar with MSSQL and PostgreSQL. Detailed knowledge of cross-platform testing including mobile and web. Experience as QA Analyst, Business Tester, and onsite/offshore coordination. Having a B1/B2 visa. Effective communicator with excellent relationship building and interpersonal skills.
Overview
14
14
years of professional experience
Work History
Software Quality Assurance Associate Manager
AlertLabs India Pvt Ltd
05.2019 - Current
- Managed a team of eight employees from planning their activities to creating a standard template for tracking defects (the daily status of the project, defect status, and defect process)
- Planned and created detailed test cases based on business logic and user requirements
- Prepared a project plan outlining the QA tasks and a timeline for completing the tasks
- Attended meetings to document necessary changes, review change request documents and defect descriptions
- Participated in test plan and test case review meetings
- Conducted daily status scrum calls with the QA team as well as across teams
- Configured and maintained test management tool (Zephyr Scale), bug, and story workflow in JIRA
- Automated and maintained automation framework using Selenium, TestNG, Maven, ExtentReports
- Creation and maintenance of automation code in BitBucket
- Worked closely with developers to analyze and resolve issues faced during testing the application.
- Collaborated closely with senior management on strategic planning efforts, aligning departmental goals with overarching company objectives.
- Remedied issues and conflicts among workers using negotiation and active listening.
- Successfully managed multiple high-priority tasks simultaneously while maintaining strict deadlines ensuring optimal resource allocation.
- Initiated process improvements based on thorough analysis of internal operations data resulting in enhanced productivity levels.
- Mentored junior team members, contributing to their professional growth and skill development.
Team Lead QA
The Luxury Co Tech Services Pvt. Ltd.
01.2017 - 05.2019
- Managed a team of 6 people, created a test plan and standard template (Daily status, defect status, defect process, etc.)
- Prepared a detailed test plan and cases by understanding business logic and user requirements
- Created requirements for milestones and monitored the completion of tasks for the QA team
- Established new and improved QA processes by developing test processes, test cases and assigning and executing tests
- Performed testing to assess the effectiveness of products, including success with designed purpose and limitations and adaptations for other purposes
- Automated and Maintained automation test suites using Selenium, Java
- Communicated directly with the support team to resolve user-reported problems and questions
- Supported project releases and acted as a gatekeeper for different branch merges
- Participated in triage meetings to prioritizing customer issues for maintenance releases.
Associate Team Lead QA
Space Time Insight India Pvt. Ltd.
01.2010 - 12.2016
- Developed detailed test plans based on business logic and user requirements
- Mentored junior team members to develop their skills and advance their careers, fostering a positive work environment.
- Prepared QA tasks and defined time frames for them
- Developed test cases for various databases
- Used PL and PL/SQL query statements to verify data integrity and validation between the front-end values and the back-end database values of the application
- Performed user acceptance testing, smoke testing, system integration testing, and regression testing
- Conducted weekly and daily meetings with the QA team to update the status report.
- Served as a point of escalation for complex issues or conflicts among team members, successfully resolving disputes while maintaining professional relationships.
- Monitored team performance through regular evaluations and feedback sessions, leading to continuous improvement in individual and overall productivity.
Education
B.Tech. (Computer Science & Engineering) -
Guru Jambheshwar Institute of Science & Technology
05.2008
Diploma in Computer Science & Engineering -
Government Polytechnic (AICTE Accredited)
05.2005
Skills
Java
Selenium , TestNG
Maven , Gradle, ExtentReports
Bugzilla, JIRA
BitBucket , Git
Neo Load, JMeter
Test Link , Zephyr Scale
SQL
Software Testing
Quality Assurance
Liaising & Coordination
Process Enhancement
Delivery Management
Team Management
Awards And Honors
- On-Spot Bonus Reward, 2015, Acknowledged with On - Spot Bonus Reward for single handily implementing code coverage tool for testing.
- Release Champion Award, 2013 - 2014, Received the Release Champion Award for 2013-2014 for releasing products effectively and timely.
Personal Information
- Date of Birth: 04/09/86
- Gender: Female
- Nationality: Indian
- Marital Status: Married
Hobbies and Interests
Learning new skills, Travelling, Music, Reading
Timeline
Software Quality Assurance Associate Manager
AlertLabs India Pvt Ltd
05.2019 - Current
Team Lead QA
The Luxury Co Tech Services Pvt. Ltd.
01.2017 - 05.2019
Associate Team Lead QA
Space Time Insight India Pvt. Ltd.
01.2010 - 12.2016
B.Tech. (Computer Science & Engineering) -
Guru Jambheshwar Institute of Science & Technology
Diploma in Computer Science & Engineering -
Government Polytechnic (AICTE Accredited)
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