Summary
Overview
Work History
Education
Skills
Software
Certification
Timeline
Generic

Deepti Upadhyay

Summary

Dedicated HR professional with a strong background in HR automation, seeking to leverage my skills to streamline HR processes and enhance organizational efficiency. Versatile professional with background managing areas such as company policy development, benefits, hiring procedures. Proudly maximized employee retention through first-class training and compensation management.

Overview

6
6
years of professional experience
6
6
years of post-secondary education
2
2
Certifications

Work History

Human Resources Specialist

CAPGRID Solutions Private Limited
03.2024 - Current

Data Management :

  • Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
  • Improved accuracy of HR metrics reporting through robust data analysis techniques for informed decision-making purposes.

HR Audits :

  • Conducted routine HR audits to ensure data accuracy in personnel files, payroll records, and benefit enrollments.
  • Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.

Training & Development

  • Evaluated program effectiveness using key performance indicators, driving continuous improvement efforts in curriculum design and delivery methods.
  • Optimized departmental performance with thorough needs assessments, aligning training programs to business objectives.

Employee Engagement :

  • Evaluated employee satisfaction data, identifying areas of improvement and developing action plans to address concerns.
  • Organized annual employee engagement surveys to gather valuable insights into workplace satisfaction levels across the organization.
  • Increased employee satisfaction with tailored training and development opportunities.
  • Cultivated strong relationships with management to align company objectives with employee needs and expectations.

Talent Management :

  • Collaborated with hiring managers to determine job requirements and understand departmental needs.
  • Managed full-cycle recruiting process for multiple roles simultaneously while maintaining high-quality standards in candidate assessment and selection.
  • Developed and maintained applicant tracking system, tracking all job openings, applicants and interviewing activity.

Payroll Management :

  • Streamlined payroll processing by implementing an automated timekeeping system.
  • Maintained confidentiality of sensitive employee information while addressing payroll concerns or disputes.
  • Reduced payroll errors by conducting thorough audits and resolving discrepancies in a timely manner.

Tools Management :

  • Updated key human resource metrics on turnover and terminations using reporting tools on HRMS database(KEKA).
  • Implemented Flexi Benefits Plan/components for Tax saving.
  • Implemented Performance Management System to ensure improving alignment between individual goals and organizational objectives.

Human Resources Business Partner

T.A.C.(The Ayurveda Company)
06.2023 - Current

Policy Development -

  • Collaborated with leadership to assess and improve policies across board.
  • Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
  • Advised senior management on organizational development and change management initiatives.

Training & Development -

  • Identified HR training needs and conducted training for employees and leadership while recommending approaches to effect continual improvements in business objectives, productivity, and within company to reach business goals.
  • Coordinated technical training and personal development classes for staff members.

Talent Management-

  • Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
  • Recruited top talent to maximize profitability.

Employee Engagement -

  • Conducted employee surveys and interviews to evaluate employee engagement and job satisfaction levels.
  • Led the planning and execution of company-wide events, including team-building activities, recognition ceremonies, and wellness programs.

Employee Connect & Survey -

  • Conducted exit interviews with employees leaving company to gauge areas of success and opportunities for improvement.
  • Conducted employee surveys and interviews to evaluate employee engagement and job satisfaction levels.

Payroll Management -

  • Oversee end-to-end payroll processing for 200+ employees.
  • Implement and optimize payroll software to streamline processes and improve accuracy.
  • Ensure compliance with local and national tax regulations, as well as company policies with external consultant.

Tools Management -

  • Implemented new HRIS system, resulting in a 30% reduction in administrative tasks and improved data accuracy.
  • Implemented Performance Management System to ensure improving alignment between individual goals and organizational objectives.
  • Led the end-to-end implementation of a new employee expense system.Collaborated with finance teams to customize the expense system to meet the needs of the organization.

HR Manager

91Squarefeet (YC W22)
07.2020 - 06.2023

91Squarefeet is India's first tech enabled retail development company breaking scalability barriers for organized retailers.

HRBP - Act as a single point of contact for Sr.Managers stakeholder within the unit to handle any escalations & provide them support and guidance on people matters.Plan and develop on the job training programs for line employee & career development programs for manager with a focus on retaining existing talent & reducing employee turnover.

Talent Acquisition - Collaborate with business functions to determine manpower requirement, support hiring managers in better designing of job descriptions, evaluating potential profiles, improving the competency bases interviewing & managing the entire recruitment process using internal ATS system.

Em p lo y ee En g a g ement - Working with business groups to implement innovative solutions for a variety of employee engagement initiatives with an objective to engage employees and enhance productivity.

Employee Induction & Exit Interviews - Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.Taking exit interviews to understand the reason behind the exit and help organization to improve the attrition rate.

Em p lo y ee Connect - Frequent connects with employees for educating them about important policies,SOPs & benefits through communication sessions & encouraging a culture of inclusiveness through leadership interactions,feedback session &stay interviews.

Performance Mana g ement - Implementing the PMS process to foster a performance focused environment & ensuring timely completion of mid-year & final year objectives-based performance

appraisals.

Grievance Handlin g - Understanding the employee concerns & diagnose the issues to take immediate actions & countermeasures.

Pa y roll & Statutor y Com p liance - Complete ownership of the payroll process &managing employee benefits program

HR Consultant

RGF SELECT INDIA PVT LTD
06.2018 - 04.2020
  • Interacting directly with Japanese peoples on daily basis to understand the requirement and followed up with notable applicants sourced via industry-specific pipelines, events and job fairs.
  • Coordinated schedules to arrange management interviews with applicants.
  • Advertised job opportunities on social media platforms and job boards.
  • Developed focused training programs, leadership pipeline and succession plans.
  • Aligned departments with organizational processes, implementing HR directives accordingly.
  • Documented human resources records and maintained confidentiality of sensitive personal information.

Education

MBA - HR And Marketing

Uttarakhand Technical University
07.2016 - 05.2018

B.Tech - Information Technology

Uttarakhand Technical University
08.2012 - 05.2016

Skills

Benefits and compensation management

Software

Salesforce

Razorpay (Payroll)

Bitrix 24

KEKA

Certification

GOVERNMENT OF INDIA MINISTRY OF SKILL DEVELOPMENT & ENTERPRENEURSHIP CERTIFICATE for successfully clearing the assessment of FIELD TECHNICIAN NETWORKING & STORAGE conforming to National Skill Qualifications Framework Level 4.

Timeline

Human Resources Specialist

CAPGRID Solutions Private Limited
03.2024 - Current

Human Resources Business Partner

T.A.C.(The Ayurveda Company)
06.2023 - Current

HR Manager

91Squarefeet (YC W22)
07.2020 - 06.2023

HR Consultant

RGF SELECT INDIA PVT LTD
06.2018 - 04.2020

GOVERNMENT OF INDIA MINISTRY OF SKILL DEVELOPMENT & ENTERPRENEURSHIP CERTIFICATE for successfully clearing the assessment of FIELD TECHNICIAN NETWORKING & STORAGE conforming to National Skill Qualifications Framework Level 4.

07-2017

MBA - HR And Marketing

Uttarakhand Technical University
07.2016 - 05.2018

“AWARD OF ACHIEVEMENT” for successfully completing “PROGRAMMING IN JAVA” as a part of “ORACLE'S WORKSHOP DEVELOPMENT PROGRAM” at “NIIT HALDWANI CENTER”

06-2015

B.Tech - Information Technology

Uttarakhand Technical University
08.2012 - 05.2016
Deepti Upadhyay