Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Certification
Interests
Timeline
BusinessDevelopmentManager

Deepu Abraham

Engineering Manager
Bengaluru,Karnataka

Summary

20+ years of in-depth enterprise software development, consulting, designing and people management experience in IT operations Management, Trading and Investment banking spaces. Delivered values to more than 400+ enterprise customers worldwide. Worked in countries like US,UK and Bahrain and worked along with different people and culture. Proven flexibility and adaptability to the changes positively. Engages with customers to listen to their pain points to deliver the right solution.

Overview

21
21
years of professional experience
5
5
years of post-secondary education
4
4
Certificates
4
4
Languages

Work History

R & D Engineering Manager

MicroFocus
Bangalore, India
06.2017 - Current
  • Manage Agentless Infra and Cloud Monitoring portfolio with high performing 25 member team.
  • Driving product transformation using scalable distributed architecture and latest tech stacks (Angular front-end, Microservices based on Spring Boot & Go Lang which are running as docker containers on Kubernetes)
  • Expertise in ITOM domain such as Application Performance Management (APM/BSM), Business Process Monitoring (BPM), Infrastructure Monitoring & Real User Monitoring (RUM).
  • Established new team to take over the product development by hiring, coaching & mentoring
  • Collaborates with various stakeholders (internal and external) to define product and execution strategy.
  • Influence product roadmap and backlogs by working closely with customers, product management team, product owners and multiple cross Functional agile teams.
  • Ensure best practices followed in team at various levels of project execution by doing design reviews, code/API reviews, measuring unit test/code coverage, establishing CI/CD pipelines for build process, test automation coverage and finally documentation test to validate product documentation.
  • Built high performing engineering team that went on to deliver 4 consistent high quality release to customers.
  • Successfully ran Beta program with 5 customers to get early feedback of technology transformation project.(Zero Functional bugs)
  • Collaborated with Israel and Ukraine R&D counterparts to build new R&D engineering team for APM/BSM product.
  • Partnered with change agents for Scaled Agile (SAFe) transformation.
  • Encouraged innovation within the team led by example by winning a hackathon event.

Technical Manager

Persistent Systems
Bangalore, India
04.2013 - 06.2017
  • Mentored and managed team of 17 members (3 Scrum teams) focused on product enhancement and ongoing L3 support.
  • Entrusted with functional and technical design decisions for product.
  • Influenced product roadmap by working closely with customers and product management team.
  • Implemented critical features and enhancements (hands on Java, Spring, C/C++,TCL/TK)
  • Enhanced customer satisfaction by staying top of escalations and troubleshooting customer environments.
  • Won projects by delivering successful proof of concepts at customer locations.
  • Collaborated with cross-functional teams to achieve project goals and release milestones on-time.
  • Improved cost and efficiency through automation of process enhancements and continuous improvements for L3 support.

Senior System Software Engineer

Hewlett Packard Enterprise
Bangalore, India
08.2008 - 04.2013
  • Delivered multiple releases of enterprise grade product while doing design and development of critical features in HP Client Automation Product
  • Established as scrum master and lead developer.
  • Drove end-to-end implementation of IPv4 to IPv6 migration for entire product.
  • Provided security fixes and defect fixes in product with less turnaround time
  • Collaborated with functional architects and support team to give right solution to customer.
  • Conducted sprint ceremonies such as, planning meeting, daily stand up, backlog grooming, sprint reviews and sprint retrospective meetings
  • Collaborated with program management and multiple cross functional leadership teams during sprint execution.
  • Implemented build automation to improve flow and efficiency of team by reducing 7 man days of effort.
  • Participated in organization level innovation activities, Hackathon events and paper submission

Senior Developer

Citibank (Oracle Financial Services Software Ltd)
Canary Wharf, London, United Kingdom
01.2007 - 01.2008
  • Developed and enhanced front-office deal-booking system for forex trading.
  • Delivered on new features and critical bug fixes that increased product robustness and quality.
  • Worked extensively on Microsoft technologies such as VC++, Win32, MFC, COM, DCOM, MTS, VB and C#
  • Proficiency in on C/C++, STL, Multi-threaded applications helped deliver features with lass latency.
  • Gained domain expertise on investment banking areas such as FX future and options trading and P&L applications.
  • Worked with quant teams on various financial models such as Mote-Carlo and Stochastic simulation.

Sr Software Analyst

Citibank (Consultant - Oracle Financial Services Software Ltd)
Al Seef, Manama, Bahrain
08.2006 - 01.2007
  • Developed and enhanced front office deal booking system for FX Spot and Forward.
  • Provided bug fixes as part of L3 support for trading floor. (Less latency coding)
  • Proficient on Microsoft technologies such as VC++, Win32, MFC, COM, DCOM, MTS, VB,C#,C/C++, STL & Multi-threaded applications
  • Worked on various frameworks such as TIBCO (real time rate server feeds) and MQ Series for deal hand-offs

System Analyst

Hexaware Technologies
Mumbai, India
08.2004 - 02.2006
  • Worked as developer and onsite coordinator for project in West Yorkshire, UK
  • Gathered requirements in 3 weeks (at customer location, UK) by interviewing various business stakeholders and created prototype and won project for Hexaware Technologies.
  • Created functional document, high level design documents and program specifications to get project sign-off.
  • Participated in technical design, coding, code reviews and mentoring junior team members that enabled us to fast track and deliver project on time.
  • Worked on low foot-print embedded barcode scanner devices for parcel tracking.
  • Worked on C/C++, MFC, COM, Client Server Architecture, Server side programming, socket programming, Multithreaded programming, created IOCP based web server using C++, Created FTP client to submit jobs to mainframe systems
  • Resolved malfunctions with systems and programs through troubleshooting
  • Organized and conducted demo at customer location, UK with multiple stakeholders
  • Oversaw rolled out of product in various depots in UK and was physically present at customer site in UK to give support during roll out phase that helped Hexaware to get repeat business.

Software Engineer

NCR Corporation
Mumbai, India
09.2003 - 08.2004
  • Developed WOSA/XFS (Windows Open System Architecture / Extensions for Financial Service) APIs for APTRA XFS
  • Enhancement of test tools (WOSATool) and did integration test with various ATM devices
  • Design and Development of DSM WMI Provider
  • Design and review component specification and unit test spec
  • Develop test scripts on VB script for unit test automation
  • Worked extensively on VC++, VB, Multithreading, COM, WMI, DLLs, IPCs and Win32 SDK.

Sr Software Engineer

Hexaware Technologies
Mumbai, India
06.2000 - 09.2003
  • Worked with various customers and domains
  • Edutech - Developed and enhanced school ERP called Schools Administrative Student Information Software (SASIxp) cross-platform student administrative system that works on both Mac and Windows machines for Pearson Education, Mesa, Arizona, USA.
  • Worked at customer location, Mesa, Arizona, USA to study software configuration management, build process from onsite and implemented lab and process at offshore location in Mumbai.
  • Gave training to offshore team for incremental build and release of product
  • Created automation test scripts for new application using SilkTest 5.0
  • Created Functional Requirement Specs (FSD), Project Requirement Specification (PRD) and detailed Design Specs, estimation for project by Function Point Analysis (FPA)
  • Worked on enhancements and bug fixing for multiple product releases
  • Supply Chain - WinCE based hand held devices
  • Worked on porting project from DOS to WinCE for USA based companies called Intermec and mobile tech
  • Created library, which is used for invoice transmission from handheld device or from vending machine to host computer
  • Created electronic signature capture application using ActiveX dll and MFC
  • Health Care - WinCE based hand held devices with J2EE backend
  • Worked on project for Singapore based Tan Tock Seng Hospital (TTSH) for automating Medical Record Management System (MRMS)
  • Developed java application on handheld component of MRMS Application
  • Implement barcode scanning on handheld device using Symbol scanner and send data to web server using Wireless LAN.

Education

Masters - Computer Application

Indira Gandhi National Open University
Mumbai
06.2003 - 06.2005

Bachelors - Computer Application

Mahathma Gandhi University
Kerala
06.1996 - 08.1999

Skills

    Project Management

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Accomplishments

    Persistent's Arjuna Award


    Arjuna award is the highest BU level R&R award by Persistent Systems. This was to recognize the contributions towards their enterprise product development activities which enhanced the customer satisfaction.


    Recognized by www.experts-exchange.com


    Guru C++ Programming Language

    Master C Programming Language

Certification

Master Python for Data Science

Interests

Teaching

Playing Guitar

Badminton

Timeline

Master Python for Data Science

09-2019

Python: Data Analysis

09-2019

Data Science Foundations: Python Scientific Stack

08-2019

R & D Engineering Manager

MicroFocus
06.2017 - Current

Technical Manager

Persistent Systems
04.2013 - 06.2017

Certified Scrum Master - www.scrumalliance.org

04-2012

Senior System Software Engineer

Hewlett Packard Enterprise
08.2008 - 04.2013

Senior Developer

Citibank (Oracle Financial Services Software Ltd)
01.2007 - 01.2008

Sr Software Analyst

Citibank (Consultant - Oracle Financial Services Software Ltd)
08.2006 - 01.2007

System Analyst

Hexaware Technologies
08.2004 - 02.2006

Software Engineer

NCR Corporation
09.2003 - 08.2004

Masters - Computer Application

Indira Gandhi National Open University
06.2003 - 06.2005

Sr Software Engineer

Hexaware Technologies
06.2000 - 09.2003

Bachelors - Computer Application

Mahathma Gandhi University
06.1996 - 08.1999

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Deepu AbrahamEngineering Manager