DEEPU DIVAKARAN

Coordinated daily spare parts operations spanning parts ordering, receiving, issuing, and inventory control.

Monitored stock levels and replenished fast-moving parts to reduce stock-outs.

followed up on backorders for non-available parts and urgent workshop requirements.

Monitored ageing excess and slow-moving inventory, supported stock optimization efforts.

• Processed counter sales while ensuring accurate parts billing and supporting documentation.
• Maintained accurate records of parts receipts, issues, returns, and pending transactions.

Managed daily spare parts operations, including parts ordering, receiving, and issuing.

Identified vehicle models and referenced parts catalogues to supply correct spare parts.

Coordinated service advisors, workshop technicians, and customers to ensure timely parts availability.

Verified supplier invoice part numbers, quantities, and received stock.

Advised service technicians on Ford Genuine Parts selection using Microcat EPC and VIN-based lookup.

Processed counter sales quotations and parts orders accurately, ensuring timely follow-up.

Coordinated special-order parts with suppliers to enable timely availability for workshop repairs.

Monitored inventory levels, identified shortages, and supported replenishment planning to reduce stock disruptions.

Delivered excellent customer service through clear communication, issue resolution, and thorough product and service knowledge.

Delivered timely parts support to service and workshop operations.

Identified automotive spare parts, processed ordering, and maintained inventory records.

Coordinated workshop and counter sales by ensuring availability of required parts.

Verified part numbers, invoices, and received quantities.