Deepu P L

• Developed customized training modules to address skill gaps and improve workforce capabilities.
• Facilitated open forums between employees and management to foster trust-building dialogue and promote transparency.
• Ensured compliance with employment laws, mitigating potential risks to the organization.
• Championed change management initiatives throughout the company, enabling smoother transitions during periods of growth or restructuring.
• Assist the HR department in the hiring process and ensure candidates fit the role and company culture.
• Coordinated employee benefits programs, increasing overall satisfaction levels among staff members.
• Developed tailored retention strategies for high-potential employees increasing loyalty commitment levels within the organization.

• Prepare efficiency reports once per hour in order to monitor daily production variances apart from that handle month end, quarter end, and year end on time.
• Ensure all deliverables are completed within agreed time maintaining highest quality and metrics are met as per agreed KPIs / SLAs targets as applicable.
• Ensure successful external & internal audits with maintaining RCA tracker.
• Learns line and staff functions, operations, management viewpoints and company policies and practices that affect each phase of business.
• Sets performance goals and objectives with upper management.
• Monitors performance progress with management and key trainers.
• Observes experienced workers to acquire knowledge of methods, procedures, and standards required for performance of departmental duties.
• Receives training in functions and operations of related departments to facilitate subsequent transferability between departments and to provide greater promotional opportunities.

The UK and Ireland division of NGA was sold to operate as a standalone company, named as Zellis HR

• To process the payrolls by meeting the obligations such as TAT & accuracy levels as specified.
• Monitoring the performance of multi-skilled work force and conceptualizing need-based training programs to enhance their efficiency & productivity.
• Maintain the payroll for 50000 plus employees and process it accordingly on monthly basis.
• Communicate with clients and employees, understand their payroll related issues and offer easy payroll solutions.
• Verify Time & Leave Management for timely and ensure accurate processing of the Monthly Payroll according to the schedule, generating pay slips and forwarding them to employee.
• Calculates, prepares and transmits manual payments and third party disbursements.
• Performing internal quality tasks including internal audits, identifying bottle necks in the process.
• Undertaking proper quality checks for all the tasks to maintain the accuracy level and ensuring that all the tasks are completed within the TAT specified.
• Accurate and systematic compliance of monthly/weekly/daily reporting & tracking.
• Con calls and meetings with the onshore team on daily, discussions related to payroll, responding to requests, queries or issues.