DEEPU SAHU
Automobile
Delhi
Summary
To Develop a career enriched in mechanical prospect through innovative ideas.
Overview
10
10
years of professional experience
2
2
Languages
Work History
Body shop advisor
Rana Motors
08.2024 - Current
- Body shop advisor maintain and manage workshop, manager management work.
- Escalate vehicle damage maintain workshop
- Enhanced customer satisfaction by providing accurate estimates and explaining repair processes thoroughly.
- Collaborated with insurance companies to expedite claims processing for clients'' convenience.
Workshop Manager
Ess Aar Motors
08.2023 - 08.2024
- Enhanced customer satisfaction by consistently delivering quality workmanship and meeting deadlines.
- Maintained workshop activities in line with budget requirements.
- Managed and led a team of technicians for optimal productivity and job satisfaction.
- Implemented quality control measures that resulted in fewer product defects returned from customers.
Workshop Manager
DriveX Rajpoot
07.2021 - 08.2023
- Purchased and oversaw inventory of supplies, tools and equipment.
- Mentored junior staff members, fostering professional growth and skill development.
- Streamlined workflow processes by identifying bottlenecks and implementing strategic solutions for faster turnaround times.
- Oversaw equipment maintenance schedules, prolonging the lifespan of machinery while reducing downtime due to repairs.
- Improved workshop efficiency by streamlining processes and implementing lean manufacturing techniques.
- Identified areas in need of improvement and developed plans to correct problems.
Body Shop Manager
Kay's Auto
02.2020 - 07.2021
- Enhanced customer satisfaction by implementing efficient workflow processes and streamlining repair procedures.
- Examined damaged vehicles to determine degree of structural and mechanical damage.
- Resolved customer complaints professionally and effectively to maintain positive relationships with clientele while protecting company reputation.
- Processed insurance paperwork and prepared estimates to negotiate insurance settlements.
- Established strong relationships with insurance providers, resulting in increased referrals and repeat business.
Claims Processor
Paramount Service
05.2019 - 01.2020
- Managed high volume of claims, prioritizing tasks to meet deadlines without sacrificing quality.
- Reduced claim processing time for faster customer service and improved satisfaction rates.
- Identified and reported potential fraud or abuse related to claims to protect system's integrity.
- Identified fraudulent claims through thorough investigation and documentation of findings.
Body Shop Advisor
Sabharwal Tvs
09.2018 - 04.2019
- Resolved customer complaints promptly and professionally, maintaining the company''s reputation for excellence in service.
- Contributed to the development of annual budgets for labor costs, materials procurement, and equipment maintenance.
- Followed standard operating procedures to achieve consistent quality of work.
- Inspected vehicles to identify and document repair needs.
Body Shop Advisor
MCR TVS
02.2016 - 09.2018
- Maintained detailed records of all repair orders, guaranteeing accurate billing and tracking of completed work.
- Improved communication between technicians and customers, addressing concerns and ensuring timely updates on repair progress.
- Streamlined workflow for increased efficiency by implementing a well-organized parts ordering system.
- Reduced turnaround time for vehicle repairs with effective scheduling and prioritization of tasks.
- Tested and adjusted newly repaired vehicles to verify proper function.
- Reassembled and replaced parts to complete body repairs.
- Diagnosed and repaired various mechanical and electrical problems on diverse vehicle makes and models.
- Applied finishing techniques to enhance quality and appearance of repairs.
- Inspected completed repairs for accuracy, quality and safety.
Education
Bachelor of Science - Mathematical Sciences
Major S.D Singh College CSJM University
Uttar Pradesh 04-2019
Diploma - Science Education
IIMT College BETUP University
Greater Noida 04-2016
10+2 - Science Education
Sarvodaya Vidayalya No.1
Model Town04-2012
High School Diploma -
Sarvodaya Vidayalya No.3
Shakti Nagar 04-2010
Skills
If you don’t have much experience, consider listing soft skills like "Fast learner", "Highly dependable" or "Excellent attention to detail"
Use short bulleted phrases – 3 words or less No need to use a period () at the end
Not sure which skills to include? Emphasize the skills that are required in the job description
Interests
Automobile industry
Timeline
Body shop advisor
Rana Motors
08.2024 - Current
Workshop Manager
Ess Aar Motors
08.2023 - 08.2024
Workshop Manager
DriveX Rajpoot
07.2021 - 08.2023
Body Shop Manager
Kay's Auto
02.2020 - 07.2021
Claims Processor
Paramount Service
05.2019 - 01.2020
Body Shop Advisor
Sabharwal Tvs
09.2018 - 04.2019
Body Shop Advisor
MCR TVS
02.2016 - 09.2018
Bachelor of Science - Mathematical Sciences
Major S.D Singh College CSJM University
Diploma - Science Education
IIMT College BETUP University
10+2 - Science Education
Sarvodaya Vidayalya No.1
High School Diploma -
Sarvodaya Vidayalya No.3