Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic
DEEPU SAHU

DEEPU SAHU

Automobile
Delhi

Summary

To Develop a career enriched in mechanical prospect through innovative ideas.

Overview

10
10
years of professional experience
2
2
Languages

Work History

Body shop advisor

Rana Motors
08.2024 - Current
  • Body shop advisor maintain and manage workshop, manager management work.
  • Escalate vehicle damage maintain workshop
  • Enhanced customer satisfaction by providing accurate estimates and explaining repair processes thoroughly.
  • Collaborated with insurance companies to expedite claims processing for clients'' convenience.

Workshop Manager

Ess Aar Motors
08.2023 - 08.2024
  • Enhanced customer satisfaction by consistently delivering quality workmanship and meeting deadlines.
  • Maintained workshop activities in line with budget requirements.
  • Managed and led a team of technicians for optimal productivity and job satisfaction.
  • Implemented quality control measures that resulted in fewer product defects returned from customers.

Workshop Manager

DriveX Rajpoot
07.2021 - 08.2023
  • Purchased and oversaw inventory of supplies, tools and equipment.
  • Mentored junior staff members, fostering professional growth and skill development.
  • Streamlined workflow processes by identifying bottlenecks and implementing strategic solutions for faster turnaround times.
  • Oversaw equipment maintenance schedules, prolonging the lifespan of machinery while reducing downtime due to repairs.
  • Improved workshop efficiency by streamlining processes and implementing lean manufacturing techniques.
  • Identified areas in need of improvement and developed plans to correct problems.

Body Shop Manager

Kay's Auto
02.2020 - 07.2021
  • Enhanced customer satisfaction by implementing efficient workflow processes and streamlining repair procedures.
  • Examined damaged vehicles to determine degree of structural and mechanical damage.
  • Resolved customer complaints professionally and effectively to maintain positive relationships with clientele while protecting company reputation.
  • Processed insurance paperwork and prepared estimates to negotiate insurance settlements.
  • Established strong relationships with insurance providers, resulting in increased referrals and repeat business.

Claims Processor

Paramount Service
05.2019 - 01.2020
  • Managed high volume of claims, prioritizing tasks to meet deadlines without sacrificing quality.
  • Reduced claim processing time for faster customer service and improved satisfaction rates.
  • Identified and reported potential fraud or abuse related to claims to protect system's integrity.
  • Identified fraudulent claims through thorough investigation and documentation of findings.

Body Shop Advisor

Sabharwal Tvs
09.2018 - 04.2019
  • Resolved customer complaints promptly and professionally, maintaining the company''s reputation for excellence in service.
  • Contributed to the development of annual budgets for labor costs, materials procurement, and equipment maintenance.
  • Followed standard operating procedures to achieve consistent quality of work.
  • Inspected vehicles to identify and document repair needs.

Body Shop Advisor

MCR TVS
02.2016 - 09.2018
  • Maintained detailed records of all repair orders, guaranteeing accurate billing and tracking of completed work.
  • Improved communication between technicians and customers, addressing concerns and ensuring timely updates on repair progress.
  • Streamlined workflow for increased efficiency by implementing a well-organized parts ordering system.
  • Reduced turnaround time for vehicle repairs with effective scheduling and prioritization of tasks.
  • Tested and adjusted newly repaired vehicles to verify proper function.
  • Reassembled and replaced parts to complete body repairs.
  • Diagnosed and repaired various mechanical and electrical problems on diverse vehicle makes and models.
  • Applied finishing techniques to enhance quality and appearance of repairs.
  • Inspected completed repairs for accuracy, quality and safety.

Education

Bachelor of Science - Mathematical Sciences

Major S.D Singh College CSJM University
Uttar Pradesh
04-2019

Diploma - Science Education

IIMT College BETUP University
Greater Noida
04-2016

10+2 - Science Education

Sarvodaya Vidayalya No.1
Model Town
04-2012

High School Diploma -

Sarvodaya Vidayalya No.3
Shakti Nagar
04-2010

Skills

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Interests

Automobile industry

Timeline

Body shop advisor

Rana Motors
08.2024 - Current

Workshop Manager

Ess Aar Motors
08.2023 - 08.2024

Workshop Manager

DriveX Rajpoot
07.2021 - 08.2023

Body Shop Manager

Kay's Auto
02.2020 - 07.2021

Claims Processor

Paramount Service
05.2019 - 01.2020

Body Shop Advisor

Sabharwal Tvs
09.2018 - 04.2019

Body Shop Advisor

MCR TVS
02.2016 - 09.2018

Bachelor of Science - Mathematical Sciences

Major S.D Singh College CSJM University

Diploma - Science Education

IIMT College BETUP University

10+2 - Science Education

Sarvodaya Vidayalya No.1

High School Diploma -

Sarvodaya Vidayalya No.3
DEEPU SAHUAutomobile