DEEPU GOVIND
Kochi
Summary
Dynamic Account Manager, skilled in sales and customer relationship management, with a background in diverse sales environments. I have a proven track record at RAPIDOR, driving a 60% SAL-to-customer conversion rate through strategic account management and consultative selling. Expert in B2B SaaS sales, leveraging negotiation skills to secure high-value contracts and enhance customer retention. Passionate about scaling growth and optimizing sales pipelines. Demonstrated ability to increase customer satisfaction and loyalty through effective sales tactics. Contributed to significant growth in the client base and revenue in previous positions by identifying new opportunities and optimizing sales processes.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Head Network Expansion
Placeorder.com - New Product launch by RAPIDOR
Kochi
12.2023 - Current
- Led MSME onboarding for ONDC e-commerce adoption, collaborating with government bodies
- Organized trade expos and webinars, improving onboarding by 40% through WhatsApp campaigns
- Engaged with enterprise buyers, trade associations, and NSIC and MSME branches to optimize onboarding and drive adoption
- Drove strategic GTM planning to expand MSME participation at workshops, ensuring onboarding growth
Business Development Lead
RAPIDOR
Kochi
05.2018 - Current
- Scaled customer base from 2 to 350+ enterprises in 7 years, despite many challenges including COVID period, through data-driven sales strategies and proactive outreach
- Built and maintained a high-quality sales pipeline by leveraging trade shows, industry associations, and digital prospecting tools such as LinkedIn Navigator, Lusha, and EasyLeadz, ensuring a steady inflow of qualified leads
- Achieved a 60% SQL-to-customer conversion rate by applying the CGP (Challenges, Goals, Plans), TCI (Timeline, Consequences, Implications), and BA (Budget & Authority) sales framework, effectively understanding and addressing buyer needs
- Led customized product demos and ROI-driven sales conversations, successfully driving a monthly target by focusing on business impact rather than just product features
- Negotiated enterprise deals by implementing a strategic, value-driven approach, emphasizing ROI-backed success stories to build trust and close high-value contracts
- Implemented NPS tracking and customer success strategies, resulting in a 90% customer retention rate and an average 25-35% revenue growth per client within the first six months of onboarding
Business Development Executive
Corptech Technologies
Dubai
07.2015 - 02.2018
- Managed 70+ cold calls daily and secured 2+ new meetings per day, leading to a 30% increase in the SQL pipeline through strategic prospecting
- Conducted personalized product demonstrations tailored to industry-specific pain points, resulting in a 95% user adoption rate post-training
- Developed high-impact proposals in collaboration with engineering teams, ensuring customized solutions for enterprise clients and accelerating deal closures
Corporate Sales Executive
Arya Software Solution
Bangalore
03.2013 - 03.2015
- Exceeded sales targets by 120% through impact-driven HRMS software demonstrations, effectively showcasing value to enterprise clients
- Expanded the sales pipeline by 10-15% monthly through strategic cold outreach and multi-channel engagement
- Managed end-to-end product onboarding and training programs, achieving an 85% customer satisfaction rate and ensuring seamless adoption
Education
Master of Business Administration (M.B.A.) - International Business
Westford University College
Dubai01.2017
Bachelor of Arts (B.A.) - English Literature
Calicut University
Calicut04.2010
Skills
- GTM and strategic account management
- B2B SaaS sales strategies
- Enterprise Sales
- Channel Partnership Sales
- Pipeline Management
- CRM Tools Management
- Presentation skills and consultative selling
- Negotiation
- Lead generation
- Market and product research
- Sales analytics
- Customer retention strategies
- Upselling and cross-selling
- Competitor analysis
- Problem-solving aptitude
- Team leadership
- Excellent Communication
Certification
- Inbound Sales Certification by HubSpot
- Frictionless Sales by HubSpot
- Advanced Excel by Amity University
Languages
- English, Proficient (C2)
- Malayalam, Proficient (C2)
- Tamil, Elementary (A2)
Languages
Malayalam
First Language
English
Proficient (C2)
C2
Tamil
Upper Intermediate (B2)
B2
Hindi
Upper Intermediate (B2)
B2
Kannada
Upper Intermediate (B2)
B2
Timeline
Head Network Expansion
Placeorder.com - New Product launch by RAPIDOR
12.2023 - Current
Business Development Lead
RAPIDOR
05.2018 - Current
Business Development Executive
Corptech Technologies
07.2015 - 02.2018
Corporate Sales Executive
Arya Software Solution
03.2013 - 03.2015
Master of Business Administration (M.B.A.) - International Business
Westford University College
Bachelor of Arts (B.A.) - English Literature
Calicut University
Similar Profiles
Lance WinterLance Winter
Travelling SEA at -Travelling SEA at -
Paula Andra MateiPaula Andra Matei
Maternity leave at -Maternity leave at -
Collin GravesCollin Graves
CEO/Owner Construction Business at -CEO/Owner Construction Business at -