Vivek Singh
Gurgaon,Haryana
Summary
Results-driven finance professional with over 10 years of experience in managing end-to-end accounts receivable (AR) and accounts payable (AP) processes, financial analysis, and operational leadership. Proven expertise in billing, reconciliation, and credit management, utilizing enterprise software systems such as SAP Ariba, Coupa, and TradeShift. Skilled in optimizing workflow efficiency, performing detailed account analysis, and resolving discrepancies to ensure accurate financial reporting. Adept at team leadership, coaching, and training, driving performance improvement and process enhancements. Demonstrated ability in vendor negotiation, procurement planning, and tax compliance (GST, VAT, TDS). Strong problem-solving capabilities with a track record of implementing process improvements, managing complex financial operations, and ensuring compliance with company policies. Open to new opportunities with a focus on achieving excellence in financial and operational management.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Assistant Manager Finance and Operations Accounting
Teleperformance Global Services Private Limited
06.2023 - Current
- Manage the Accounts Receivable (AR) department, overseeing all daily operations to ensure timely and accurate processing of financial transactions.
- Facilitate billing invoice creation and delivery.
- Conduct detailed account analysis, identifying discrepancies and investigating partial or underpayments to ensure accurate financial reporting.
- Monitor and follow up on outstanding AR balances, ensuring timely collection and resolution of overdue accounts.
- Address customer inquiries, providing clear and effective communication regarding invoices, payments, and account balances.
- Prepare comprehensive AR reconciliation statements to maintain accurate financial records and ensure consistency between ledgers.
- Utilize enterprise software systems, including SAP Ariba, Coupa Portal, SmartMate, MTP, Credit Hound, and TradeShift, for efficient AR management and issue resolution.
- Investigate and resolve credit and overpayment issues, ensuring prompt and accurate adjustments to customer accounts.
- Manage daily bank daybook preparation, recording payments received and posting transactions accurately into accounting systems.
- Perform aging analysis on AR accounts, following up with customers via email to ensure timely payment and reduce outstanding balances.
Management Trainee
Genpact India Pvt Ltd.
01.2020 - 09.2021
- Oversee the Accounts Payable (AP) operations for GE Healthcare Business, managing day-to-day activities as a Frontline Manager to ensure timely and accurate payment processing.
- Lead and manage a team of 8 members, providing direction and support to ensure high performance and productivity within the department.
- Ensure the accuracy and completeness of payment records, maintaining compliance with company policies and financial standards.
- Streamline and manage the end-to-end AP process, ensuring smooth execution and timely resolution of issues.
- Monitor and guide team members to optimize workflow, troubleshooting challenges and driving improvements in process efficiency.
- Coordinate and administer training programs for 50 team members under the GE Healthcare process, ensuring proper onboarding and skills development.
- Coach and motivate team members, fostering a culture of continuous learning, performance improvement, and career development.
Purchase Supervisor
The Oberoi Rajvilas
05.2018 - 12.2019
- Plan and manage procurement activities across all hotel departments, ensuring timely and cost-effective acquisition of goods and services.
- Coordinate procurement for diverse hotel operations, including Housekeeping, Front Office, Engineering, and Food & Beverage (F&B) departments, ensuring all requirements are met.
- Negotiate with vendors to secure competitive pricing, favorable terms, and high-quality products, optimizing cost efficiency and quality standards.
Accounts Payable in charge
The Oberoi Rajvilas
01.2016 - 04.2018
- Manage day-to-day accounting activities, including intercompany accounting, vendor master data management (MDM), tax reporting, and Accounts Payable (AP) reporting, ensuring compliance and accuracy in financial processes.
- Handle urgent invoices and oversee daily AP operations, ensuring timely processing and accurate financial records.
- Set team objectives and conduct performance reviews, driving continuous improvement through clear process guidelines and performance metrics.
- Ensure timely posting of intercompany invoices prior to period-end close, minimizing reconciled items and facilitating smooth month-end procedures.
- Collaborate with reporting lead to review financial reports sent to subsidiaries, ensuring accuracy and consistency in financial data.
- Maintain overall account hygiene, ensuring that all transactions are properly recorded and reconciled for accuracy.
- Coordinate with business partners to resolve vendor-related issues, ensuring timely resolution and minimal disruption to operations.
- Generate payment proposals and manage payment parameters, ensuring payments are processed accurately and on time.
- Approve payments, including blocking and unblocking payments and creating manual payments as required.
- Verify payment parameters for vendor and intercompany payments, interacting with banks and internal teams to ensure correct payment processing.
- Process invoices and manage vendor payments, including vendor account reconciliation to ensure timely and accurate financial reporting.
- Maintain and monitor GR/IR (Goods Receipt/Invoice Receipt) reports, analyzing and clearing GR/IR accounts to ensure proper accruals and timely financial closing.
- Demonstrate expertise in tax-related matters, including GST, Excise, VAT, withholding tax (TDS), import bill processing, and basic accounting practices.
Accounts Receivable in charge
The Oberoi Rajvilas
07.2013 - 01.2016
- Ensure timely application and deposit of cash received, maintaining accurate and up-to-date records in the SAP Customer Master Data system.
- Verify and complete all accounts receivable reconciliations accurately and on time, ensuring alignment with financial records.
- Facilitate the creation and delivery of billing invoices, ensuring accurate and timely billing for all customers.
- Perform detailed account analysis to review accounts with partial or underpayments, identifying discrepancies and resolving issues efficiently.
- Follow up on all outstanding accounts receivable to ensure prompt payment and reduce overdue balances.
- Handle incoming customer calls regarding invoices and account balances, providing exceptional service and resolving issues quickly.
- Research, investigate, and resolve issues related to credits or overpayments, ensuring timely adjustments and accurate account balances.
- Act as the key contact for problem resolution across departments, including peer teams, collections, treasury, and customer service, ensuring seamless issue resolution.
- Manage the lockbox application process, including the handling of checks, EDI transactions, and wire transfers, ensuring accurate posting and reconciliation in the SAP AR module.
- Exercise judgment within defined policies to determine the appropriate action for complex situations, ensuring compliance and efficiency in financial operations.
- Provide administrative support in monitoring customer collections, including credit control and receivable collection actions for overdue accounts.
- Oversee collection and application of all payments, ensuring accuracy and timely posting to customer accounts.
Admin Department
Dainik Bhaskar, DB Corp Ltd.
08.2010 - 05.2011
- Process and track office expenses, ensuring accurate reporting and compliance with company budget guidelines.
- Maintain physical and digital employee records, ensuring data integrity, confidentiality, and accessibility.
- Schedule and coordinate both internal and external meetings, ensuring effective time management and smooth logistical execution.
- Distribute incoming mail to appropriate departments and individuals, ensuring timely communication and task delegation.
- Manage and order office supplies, maintaining inventory levels and ensuring timely procurement of necessary materials.
- Arrange travel logistics for employees, including flight bookings, accommodations, and transportation, ensuring cost-efficiency and compliance with travel policies.
- Organize and maintain company documents, updating filing systems (both physical and digital) for easy retrieval and compliance with company protocols.
- Respond to employee and client inquiries, handling requests via email, phone, or in person with professionalism and efficiency.
- Prepare presentations, spreadsheets, and reports, ensuring clarity and accuracy in communication to support decision-making and operational needs.
- Update and revise office policies as necessary to ensure compliance and alignment with best practices and organizational needs.
- Operate office equipment, including printers, fax machines, and other technology, ensuring they are functioning and properly maintained for office use.
Education
MBA - Finance
Indraprastha College of Management & Technology
Kota, Rajasthan2013
BBA -
St. Xavier`s College
Ranchi, Jharkhand2010
I.COM -
Janata Shivratri College
DaltonGanj, Jharkhand2007
10th -
National Institute of Open Schooling
2005
Skills
- Enterprise Software Proficiency (Coupa, SmartMate, TradeShift, Credit Hound)
- Accounts Receivable (AR) Management
- Accounts Payable (AP) Oversight
- SAP ERP Systems Proficiency (SAP Ariba, SAP AR Module)
- Tax Compliance (GST, VAT, TDS)
- Financial Analysis and Reporting
- Vendor Negotiation and Procurement
- Reconciliation and Discrepancy Resolution
- Process Improvement and Workflow Optimization
- Customer Service and Issue Resolution
- Team Leadership and Performance Management
Languages
English
Hindi
Internship
6 Months Internship with Reliance Money, Tata AIG, HDFC securities for sales of financial instruments.
Certification
Diploma in Computer Application
Timeline
Assistant Manager Finance and Operations Accounting
Teleperformance Global Services Private Limited
06.2023 - Current
Management Trainee
Genpact India Pvt Ltd.
01.2020 - 09.2021
Purchase Supervisor
The Oberoi Rajvilas
05.2018 - 12.2019
Accounts Payable in charge
The Oberoi Rajvilas
01.2016 - 04.2018
Accounts Receivable in charge
The Oberoi Rajvilas
07.2013 - 01.2016
Admin Department
Dainik Bhaskar, DB Corp Ltd.
08.2010 - 05.2011
Diploma in Computer Application
MBA - Finance
Indraprastha College of Management & Technology
BBA -
St. Xavier`s College
I.COM -
Janata Shivratri College
10th -
National Institute of Open Schooling
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