Knowledgeable professional skilled at assisting employees with learning tasks, improving performance and maximizing productivity. Top-notch planner, organizer, and problem-solver. Superb mentorship over many years.
Overview
3
3
years of professional experience
Work History
Crew Trainer
MC DONALDS
ABIDS HYDERABAD
01.2021 - 05.2024
Identified areas of improvement within the team by implementing regular assessments and evaluations.
Assisted management in developing strategies to improve customer service standards.
Conducted onboarding sessions with new hires, providing them with an overview of company policies and procedures.
Monitored performance of crew members in the field, providing feedback and guidance when needed.
Instructed new team members on correct procedures for operations.
Conducted comprehensive training sessions for new hires on operational procedures.
Provided ongoing mentorship to crew members, enhancing team performance.
Monitored employee progress, offering constructive feedback for improvement.
Explained goals and expectations required of trainees.