Overview
Work History
Education
Skills
Timeline
Deimonphi  Iakai

Deimonphi Iakai

Hotel Management
Shillong

Overview

1
1

Hindi, English

1
1

Hindi, English

Work History

Food and Beverage Attendant

The Tamara Kodai
Kodaikanal
11.2022 - 03.2024
  • Upsold menu items when appropriate, contributing to increased revenue generation without compromising guest satisfaction.
  • Handled cash transactions accurately, ensuring accountability and proper financial reporting at the end of each shift.
  • Maintained clean and organized dining areas for an enjoyable guest experience.
  • Conducted quality checks on food items before serving them to guests, ensuring consistency in taste and presentation standards were met every time.
  • Assisted in menu development, resulting in increased sales and positive feedback from customers.
  • Coordinated with kitchen staff for timely order delivery, providing a seamless dining experience for guests from start to finish.
  • Developed strong relationships with regular customers, leading to increased loyalty and repeat business.
  • Greeted and seated guests to provide friendly and welcoming experience.
  • Checked dining area supplies of linens, wrapped silverware, and replenished low stock.

Front Desk Receptionist

Cloud Walk
Kodaikanal
06.2022 - 09.2022
  • Increased guest retention by maintaining a welcoming and organized reception area.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
  • Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
  • Resolved billing discrepancies promptly with thorough attention to detail, fostering trust between clients and the organization.

Restaurant Hostess

The Tamara Kodai
11.2022 - 03.2024

Education

1.HSSLC -X11 (PASED) - Jowai

1.HSSLC -X11 (PASED) At Kiang Nangbah Higher Secon, Kiang Nangbah Higher Secondary School Jowai

Skills

Ingredient Preparation

Staff Leadership

Guest Services

Kitchen Support

Phone orders

Teamwork and Collaboration

Timeline

Food and Beverage Attendant - The Tamara Kodai
11.2022 - 03.2024
Restaurant Hostess - The Tamara Kodai
11.2022 - 03.2024
Front Desk Receptionist - Cloud Walk
06.2022 - 09.2022
1.HSSLC -X11 (PASED) At Kiang Nangbah Higher Secon - 1.HSSLC -X11 (PASED) , Jowai
Deimonphi Iakai Hotel Management