Deiva Dharshini R

Project: Citi Bank – North America

• Led end-to-end QA delivery for nine core banking applications, achieving defect-free releases.
• Drove excellence in manual testing through detailed planning, design, execution, and peer reviews.
• Enhanced regression automation suite, decreasing manual testing effort by 30% and speeding up release cycles.
• Managed defects in JIRA and Zephyr, ensuring clarity in reproduction steps and timely resolution.
• Contributed to regression automation suite improvements including script maintenance and defect correlation analysis.
• Enhanced regression automation suite by maintaining scripts and conducting defect correlation analysis.
• Mentored junior QA engineers, boosting team productivity by 15% and reinforcing best practices.
• Applied AI solutions and leveraged for test case generation, feature development, test planning, and various tasks.

Project: Citi Bank – North America

• Executed comprehensive manual testing across multiple releases, achieving zero critical defects in production.
• Designed and maintained test cases aligned with business requirements, increasing test coverage by 40%.
• Supported automation test execution using Selenium and TestNG to enhance reliability of regression cycles.
• Collaborated with developers and business analysts in agile teams to align testing efforts with project goals.
• Logged, tracked, and retested defects using HP ALM to ensure high-quality deliverables.
• Participated in end-to-end testing across integrated systems to improve release confidence and application stability.