Delaney Moore
FISHERS
Summary
Hardworking Student Ambassador skilled at conducting tours, answering questions and facilitating registrations. Well-versed in application procedures, paperwork processing and records requirements. Excellent interpersonal, communication and multitasking abilities. Energetic Hostess with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service. Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
3
3
years of professional experience
Work History
Student Ambassador
Ball State University
2023.09 - 2024.05
- Answered questions from visitors and potential students about university life.
- Participated in university marketing campaigns by providing testimonials and sharing personal experiences through various forms of media, including social media, print materials, and videos.
- Collaborated with other departments to promote student engagement.
Retail Sales Associate
Maurices
2022.01 - 2023.05
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Restaurant Hostess
Metro Diner
2021.04 - 2021.11
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
Education
No Degree - Theatre Creation
Ball State University
Muncie, IN05.2024
High School Diploma -
Perry Meridian High School
Indianapolis, IN05.2023
Skills
- Customer service skills
- Teamwork and Collaboration
- Time Management
- Customer Assistance
- Money Handling
- Reliability and punctuality
- Store Opening and Closing
- Problem-Solving
Timeline
Student Ambassador
Ball State University
2023.09 - 2024.05
Retail Sales Associate
Maurices
2022.01 - 2023.05
Restaurant Hostess
Metro Diner
2021.04 - 2021.11
No Degree - Theatre Creation
Ball State University
High School Diploma -
Perry Meridian High School
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