Deloris Jackson
Brighter Smiles
New Albany
12
years of professional experience
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Work History
Expanded Duties Dental Assistant (EDDA)
3 Years 11 Months- Travel between locations as a mobile EDDA, providing support to multiple offices.
- Assist chairside during a variety of dental procedures, including endodontic and periodontic treatments.
- Traveled between locations as a mobile EDDA, delivering consistent support to multiple offices.
- Assisted with general dentistry procedures, enhancing patient comfort and improving operational flow.
- Explained procedures and post-care instructions to patients, ensuring understanding and compliance.
Expanded Duties Dental Assistant (EDDA)
6 Years 5 Months- Assisted in restorative treatments, chairside support, and instrument sterilization.
- Resolved billing issues and insurance claims, ensuring accurate financial transactions.
- Tracked and processed patient referrals via fax and mail, facilitating timely follow-ups.
- Processed and tracked patient referrals via fax and mail, ensuring timely follow-ups.
- Delivered exceptional patient service, fostering a welcoming and professional environment.
Expanded Duties Dental Assistant (EDDA)
1 Year 6 Months- Coordinated patient appointments to enhance clinic workflow and patient experience.
- Maintained organized sterilization logs and ensured compliance with dental safety standards.
- Monitored and recorded sharps data to maintain compliance with safety regulations.
- Managed email correspondence and addressed patient inquiries promptly to support effective communication.
- Organized sterilization logs to ensure compliance with dental safety standards and maintain patient safety.
Education
High School Diploma
EDDA - dentistry
Associate of Science - Science
Skills
Expanded Duties Dental Assistant (EDDA) Certified
Dental radiography expertise
Infection control proficiency
Radiation Safety Certified
Microsoft Office Suite
Patient Scheduling
Insurance claims processing
Appointment management
Dental software proficiency
Problem-solving aptitude
Strong communication and patient-relations skills
Patient care excellence
Accomplishments
- Achieved operational efficiency by completing optimizing the daily schedule with accuracy and efficiency.
- Supervised team of 15 staff members.
Timeline
Expanded Duties Dental Assistant (EDDA)
Brighter Smiles
09.2022 - CurrentRead More
Expanded Duties Dental Assistant (EDDA)
Ruby Dental & Braces
04.2016 - 09.2022Read More
Expanded Duties Dental Assistant (EDDA)
Wellpath
08.2014 - 02.2016Read More
Fairdale High School
High School Diploma
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Dental Careers of Southern Indiana
EDDA from dentistry
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Jefferson Community And Technical College
Associate of Science from Science
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