Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Delvin  R

Delvin R

Bengaluru

Summary

Detail-oriented Quality Control Analyst with expertise in claims processing, quality assurance, and regulatory compliance. Specializes in data analysis and reporting to enhance operational efficiency and mitigate financial risk. Committed to driving improvements in quality control processes through thorough quality checks and insightful reporting.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Quality Control Analyst

Carelon Global Solutions
Bengaluru
08.2020 - 12.2025
  • Conducted detailed quality control checks on high-dollar insurance claims to ensure accuracy, compliance, and adherence to company policies.
  • Reviewed and validated claim submissions, approvals, and supporting documentation to minimize financial risk.
  • Prepared quality reports and dashboards tracking error trends to recommend process improvements.
  • Conducted monthly error review sessions with operations team, highlighting recurring issues and providing corrective guidance to enhance process accuracy.
  • Worked with IT on power BI inventory portal to provide insights on the business update to the leadership team.
  • Led the process migration from the Mainframe product to Pega smart claims engine technology.
  • Received recognition award for contribution on business goal achievement from Elevance (Client).

Underwriter

Capfront Technologies Pvt
Bengaluru
05.2019 - 08.2020
  • Identified discrepancies and potential fraud in loan applications, enhancing integrity of underwriting process.
  • Ensured adherence to internal guidelines and regulatory standards in underwriting decisions, maintaining industry best practices.
  • Verified customer documentation for accuracy and compliance, facilitating informed loan approvals.

Education

MBA - HR And Finance

Jain University
Bengaluru
01-2024

BBA - Accounts & Finance

Ballari Business College
Ballari
05-2018

Skills

  • Quality assurance
  • Regulatory compliance
  • Risk assessment
  • Data analysis & reporting
  • Process improvement
  • Claims processing

Certification

Data Analytics - Excel, SQL, Power BI.

Timeline

Quality Control Analyst

Carelon Global Solutions
08.2020 - 12.2025

Underwriter

Capfront Technologies Pvt
05.2019 - 08.2020

MBA - HR And Finance

Jain University

BBA - Accounts & Finance

Ballari Business College
Delvin R