Demetria Allen
Fort Wayne,IN
Summary
Seeking a challenging career that utilizes my talents and communication skills. I am a fast learner and always willing to try new things and work well under pressure.
Overview
8
8
years of professional experience
Work History
Wiredrawer
Fort Wayne Metals
03.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Creating wire for medical surgeries/medical devices
- Paying close attention to detail
Home Health Aide
Sunshine Home Care
07.2024 - 12.2024
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Memory Care
Customer Service Representative
Netfor
08.2021 - 11.2021
- Answering inbound calls for the unemployment office helping individuals file their claims
customer service
Professional medical billing
04.2017 - 11.2019
- Answering patient phone calls regarding their doctor bill
- Customer service
- Explaining their EOB's (Explanation of Benefits) to them
- Calling different insurance companies and doctors' offices
- Collecting patient's insurance information and getting the claims billed out
- Doing insurance follow up
- SHARED SERVICE CENTER02/2017-03/2017
- Billing medical claims
- Correcting claims
- Navigating through different software's
Bank Teller
MIDWEST AMERICA FEDERAL CREDIT UNION
08.2016 - 04.2017
- Currently I am a bank teller
- Check cashing
- Withdrawals
- Deposits
- Wire transfers
- Educating members on checking accounts & savings account
Education
HIGH SCHOOL DIPLOMA -
SOUTH SIDE HIGH SCHOOL
Fort Wayne, IN01.2012
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Problem-solving
- Multitasking Abilities
- Dependable and responsible
- Flexible and adaptable
- Attention to detail
Timeline
Home Health Aide
Sunshine Home Care
07.2024 - 12.2024
Wiredrawer
Fort Wayne Metals
03.2023 - Current
Customer Service Representative
Netfor
08.2021 - 11.2021
customer service
Professional medical billing
04.2017 - 11.2019
Bank Teller
MIDWEST AMERICA FEDERAL CREDIT UNION
08.2016 - 04.2017
HIGH SCHOOL DIPLOMA -
SOUTH SIDE HIGH SCHOOL
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