Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Demetria Elliott

Indianapolis

Summary

Dynamic and dedicated professional with extensive experience as a Home Health Aide at Elite Home Health Care, excelling in customer service and schedule management. Recognized for enhancing patient well-being through compassionate care and effective communication, achieving high satisfaction ratings and fostering strong relationships with clients. Committed to safety and cleanliness in all interactions.

Overview

29
29
years of professional experience
1
1
Certification

Work History

Uber Driver

Uber
01.2023 - Current
  • Responded to passenger concerns and complaints politely and professionally.
  • Developed strong communication skills while interacting with diverse groups of riders daily.
  • Followed company guidelines and policies when interacting with passengers.
  • Assisted passengers with loading and unloading luggage for enhanced customer care.
  • Built and maintained positive relationships with passengers by providing friendly and professional service.
  • Increased repeat business through exceptional customer service, resulting in numerous positive reviews on the rideshare platform.
  • Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
  • Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
  • Picked up riders at designated locations and greeted upon vehicle entry.

Home Health Aide

Elite Home Health Care
07.2025 - 08.2025
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Provided direct personal care and administrative services to clients.
  • Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
  • Helped clients with managed home care, ensuring efficacy of care by monitoring health status.
  • Scheduled and coordinated medical appointments.
  • Improved patients' comfort with massage and application of topical treatments.
  • Constructed cognitively stimulating activities.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.

Home Health Aide

Together Home Care
06.2024 - 07.2025
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Improved patient well-being by providing compassionate and attentive personal care.
  • Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
  • Completed entries in log books, journals, and care plans to accurately document and report patient progress.
  • Provided mobility assistance such as walking and regular exercising.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Completed thorough documentation of patient care activities, maintaining accurate records for effective communication amongst the healthcare team.
  • Followed nutritional plans to prepare optimal meals.
  • Provided transportation and appointments management.
  • Transported patients to medical appointments and social outings, fostering community engagement and overall wellbeing.
  • Promptly responded to emergency situations such as falls or medical crises providing immediate care and contacting appropriate personnel when necessary.
  • Provided emotional support to patients and families during difficult times, promoting a positive atmosphere conducive to healing.

Home Health Aide

Passionate Homecare
03.2022 - 08.2023
  • Monitored changes in clients' conditions to report concerns to supervisor.
  • Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
  • Scheduled and coordinated medical appointments.
  • Helped clients with managed home care, ensuring efficacy of care by monitoring health status.
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Constructed cognitively stimulating activities.
  • Improved patients' comfort with massage and application of topical treatments.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Improved patient well-being by providing compassionate and attentive personal care.

Team Leader

Walmart
05.2021 - 11.2021
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.

Teller

Chase Bank
08.2016 - 11.2017
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
  • Processed customer transactions promptly, minimizing wait times.

Team Leader

McDonald's
06.1996 - 05.2016
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
  • Assisted in recruitment to build team of top performers.
  • Coordinated resources effectively to meet project deadlines and achieve desired results.
  • Established clear communication channels to facilitate timely exchange of information between team members and stakeholders.
  • Built and maintained strong client relationships, leading to repeat business and referrals.
  • Improved operational workflows, enabling team to handle increased workloads without compromising quality.

Education

High School Diploma -

Excel Center
Indianapolis, IN
06-2016

Skills

  • Schedule management
  • Excellent navigation
  • Customer service
  • Passenger transportation
  • Vehicle maintenance
  • Punctuality
  • Cleanliness
  • Safe driving
  • Customer engagement
  • Time management
  • Clean driving record
  • Fuel efficiency

Accomplishments

  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Documented and resolved [Issue] which led to [Results].
  • Achieved [Result] through effectively helping with [Task].

Certification

  • [Area of certification], Pharmacy Tech - [Timeframe]
  • Certified HHA, Passionate Helping Hand - [Timeframe]

Timeline

Home Health Aide

Elite Home Health Care
07.2025 - 08.2025

Home Health Aide

Together Home Care
06.2024 - 07.2025

Uber Driver

Uber
01.2023 - Current

Home Health Aide

Passionate Homecare
03.2022 - 08.2023

Team Leader

Walmart
05.2021 - 11.2021

Teller

Chase Bank
08.2016 - 11.2017

Team Leader

McDonald's
06.1996 - 05.2016

High School Diploma -

Excel Center

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Demetria Elliott