Denish Patel
Store Manager
Surat
Summary
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Overview
15
15
years of professional experience
6
6
years of post-secondary education
Work History
Store Manager
ZARA (Inditex Trent Retail India Pvt. Ltd.)
Surat, Gujarat
2013.08 - Current
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Managed inventory control, cash control, and store opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Assisted with hiring, training and mentoring new staff members.
Sales Floor Supervisor
Primark Stores Ltd.
London
2011.05 - 2013.03
- Marked-down clearance items and relocated merchandise to proper store areas.
- Educated staff on strategies for handling difficult customers and challenging situations.
- Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
- Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
Sales Assistant
Next Retail Ltd.
Brent Cross, Londonn
2009.06 - 2011.05
- Assisted customers with prompt and polite support in-person and via telephone.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Managed efficient cash register operations.
- Recommended complementary purchases to customers, increasing revenue.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Education
Bachelors Of Business Administration - Finance
Herriot Watt University
London, United Kingdom 2009.02 - 2011.04
Chemical Engineering -
K. K. Wagh Engineering College
Nashik, Maharashtra 2000.02 - 2004.05
Skills
Staff Management
undefinedTimeline
Store Manager
ZARA (Inditex Trent Retail India Pvt. Ltd.)
2013.08 - Current
Sales Floor Supervisor
Primark Stores Ltd.
2011.05 - 2013.03
Sales Assistant
Next Retail Ltd.
2009.06 - 2011.05
Bachelors Of Business Administration - Finance
Herriot Watt University
2009.02 - 2011.04
Chemical Engineering -
K. K. Wagh Engineering College
2000.02 - 2004.05
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