Denish Patel
Store Manager
Surat
Summary
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Overview
15
15
years of professional experience
6
6
years of post-secondary education
Work History
Store Manager
ZARA (Inditex Trent Retail India Pvt. Ltd.)
Surat, Gujarat
08.2013 - Current
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Managed inventory control, cash control, and store opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Assisted with hiring, training and mentoring new staff members.
Sales Floor Supervisor
Primark Stores Ltd.
London
05.2011 - 03.2013
- Marked-down clearance items and relocated merchandise to proper store areas.
- Educated staff on strategies for handling difficult customers and challenging situations.
- Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
- Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
Sales Assistant
Next Retail Ltd.
Brent Cross, Londonn
06.2009 - 05.2011
- Assisted customers with prompt and polite support in-person and via telephone.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Managed efficient cash register operations.
- Recommended complementary purchases to customers, increasing revenue.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Education
Bachelors Of Business Administration - Finance
Herriot Watt University
London, United Kingdom 02.2009 - 04.2011
Chemical Engineering -
K. K. Wagh Engineering College
Nashik, Maharashtra 02.2000 - 05.2004
Skills
Staff Management
undefinedTimeline
Store Manager
ZARA (Inditex Trent Retail India Pvt. Ltd.)
08.2013 - Current
Sales Floor Supervisor
Primark Stores Ltd.
05.2011 - 03.2013
Sales Assistant
Next Retail Ltd.
06.2009 - 05.2011
Bachelors Of Business Administration - Finance
Herriot Watt University
02.2009 - 04.2011
Chemical Engineering -
K. K. Wagh Engineering College
02.2000 - 05.2004
Similar Profiles
Sayyed RajuSayyed Raju
Area Operations Manager at ZARA India (Inditex Trent Retail India Pvt Ltd)Area Operations Manager at ZARA India (Inditex Trent Retail India Pvt Ltd)
Luis Guillermo Romero MosqueraLuis Guillermo Romero Mosquera
MANAGER OF THE MEN'S DEPARTMENT at Fashion Retail Store - Inditex Group. ZaraMANAGER OF THE MEN'S DEPARTMENT at Fashion Retail Store - Inditex Group. Zara
Mohmed Maaz DesaiMohmed Maaz Desai
Sales Associate at Inditex - ZaraSales Associate at Inditex - Zara