Densingh Raja

• Increased sales revenue by consistently meeting and exceeding sales targets through effective client presentations and product demonstrations.
• Delivered technical sales presentations to prospects and presented benefits and value of products.
• Gained customer acceptance by demonstrating cost reductions and operations improvements.
• Provided technical support to customers during pre-sales consultations, addressing concerns, and offering solutions tailored to their needs.
• Developing sales distribution network
• Handling channel partners & bringing business opportunity through them.
• Follow up on sales enquiry and manage customers expectation
• Build relationship with clients & Understand client's business needs
• Gather market information & Identifying new market opportunities
• Attending trade exhibitions, conferences and meetings and generating enquirues.
• Managing the company’s relationships with current customers and building relationships with potential clients to generate new business.
• Planning and executing sales campaigns to increase sales and meet organizational goals.
• Monitoring inventory levels to ensure that there is sufficient stock of items that are likely to
  sell quickly

Performed as a Dealer Residential Engineer. Quality Assurance.
03.2019 - 09.2022
 To drive technical analysis based on FIR / Warranty / Field discuss and
mail.
 Drive PDI and transit related issues in quality forums and provide end to
end solution.
 Participate in various Joint investigations as and when required.
 Handling Warranty claims in West region of India, i.e. Gujarat,
Maharashtra, Madhya Pradesh, Rajasthan.
 Analyzed problems identified trends and developed strategies to
optimize claims process
 Handling field defective parts, follow schedule for counter measure
introduction in field
 Warranty parts analysis.
 Reviewed warranty repair order for proper completion, accuracy and
legibility to reduce processing delays.
 Analyze and lead correction for field and defective parts / customer
satisfaction.
 Investigating issue by participating JI Joint Investigation on customer
vehicle.
 Technical training for dealer technicians to analyze and diagnose fuel
pump and fuel gauge related issues.
 Oversaw logistics for incoming replacement parts and outgoing
shipments of defective components.
 Managed Administrative tasks such as maintaining customer service.

 Performed as a Field Quality Lab in Charge, After Sales Quality
Assurance team.
 Field return parts analysis.
 Problem identification by simulating the field return parts in vehicle
condition.
 Power Train analysis – Engine and Transmission.
 Usage of inspecting and testing equipment, performing engine failure
analysis, engine dismantling and problem identification.
 Corrective measures, counter measure taking.
 Power train NG simulation / Durability test in test bed.
 Oversaw logistics for incoming replacement parts and outgoing
shipments of defective components.
 Drafting weekly, monthly reports.