Derek Akers
Lawrenceburg
Summary
Dynamic Service Area Leader with a proven track record at Meijer, excelling in team management and operational efficiency. Enhanced inventory processes and fostered a collaborative culture, driving significant improvements in workflow. Skilled in training and coaching, I prioritize safety and multicultural sensitivity to elevate team performance and customer satisfaction.
Professional leader with significant experience in driving operational excellence and team success. Skilled in strategic planning, process optimization, and conflict resolution. Strong focus on fostering collaboration and achieving measurable results. Adaptable and reliable with solid track record of meeting organizational goals.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
21
21
years of professional experience
Work History
Service Area Leader
Meijer
08.2020 - Current
- Learned safety protocols and operational procedures for efficient area management.
- Assisted in coordinating team schedules to ensure optimal coverage.
- Supported inventory management processes through accurate tracking and reporting.
- Adapted quickly to new tools and systems for operational efficiency.
- Collaborated with team members to address daily challenges and improve workflow.
- Gained experience in customer service by assisting with client inquiries and concerns.
- Fostered an inclusive work culture where diverse perspectives were valued, promoting greater innovation among team members.
- Improved team efficiency by implementing streamlined processes and optimizing daily operations.
- Enhanced team collaboration with regular meetings, progress updates, and constructive feedback sessions.
Store Manager
Orscheln Farm & Home
03.2015 - 07.2020
- Oversaw daily store operations, ensuring efficient workflow and optimal customer service delivery.
- Managed inventory levels, implementing strategies to reduce stock discrepancies and enhance product availability.
- Trained and mentored staff, fostering a collaborative team environment and improving employee performance.
- Analyzed sales data to identify trends, adjusting merchandising strategies to maximize revenue opportunities.
- Coordinated promotional events, effectively increasing foot traffic and enhancing brand visibility in the community.
- Developed and enforced store policies, maintaining compliance with health and safety regulations.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Assistant Manager
Walmart
03.2004 - 06.2014
- Led team in implementing operational improvements, enhancing productivity and efficiency across departments.
- Developed training programs for staff, elevating skill levels and performance consistency.
- Streamlined inventory management processes, reducing waste and optimizing supply chain logistics.
- Coordinated cross-departmental projects, ensuring alignment with strategic goals and timelines.
- Analyzed sales data to identify trends, informing marketing strategies and product positioning decisions.
- Implemented customer feedback initiatives, driving enhancements in service quality and client satisfaction.
- Developed strong working relationships with staff, fostering a positive work environment.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Education
Associate of Science - Criminal Justice
Ohio University
Athens, OHHigh School Diploma -
Oak Hill HIghschool
Oak Hill, OH05-1999
Skills
- Team management
- Safety management
- Multicultural sensitivity
- Environmental awareness
- Staff development
- Leadership skills
- Goal setting and performance metrics
- Decision-making
- Team leadership
- Team building
- Action plans
- Training and coaching
Timeline
Service Area Leader
Meijer
08.2020 - Current
Store Manager
Orscheln Farm & Home
03.2015 - 07.2020
Assistant Manager
Walmart
03.2004 - 06.2014
Associate of Science - Criminal Justice
Ohio University
High School Diploma -
Oak Hill HIghschool
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