Derek Burton
Indianapolis
Summary
Motivated Director with over 20 years of Senior Living and Home Care leadership. Dedicated to helping employees improve their skills and techniques so they can achieve larger goals within a company.
Overview
12
12
years of professional experience
Work History
Administrator
Heritage Home Health
10.2021 - Current
- Supervise & mange internal & clinical team members
- Responsible for maintaining state & federal regulations
- Direct services within the agency
- Assist with staff education and evaluations
- Prepare written and verbal reports
- Website development & marketing material
- Oversee business development team & territory
- Responsible for overall census for the agency.
- Reduce overhead costs through careful budget management and resource allocation.
- Streamline office operations by implementing efficient administrative systems and procedures.
- Manage human resources functions, including hiring, onboarding, and employee evaluations for optimal team performance.
- Oversee vendor relations, negotiating contracts that resulted in cost savings for the organization.
- Handle sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
Regional Director of sales & Marketing
Wickshire senior living
09.2020 - 10.2021
- Oversee 8 communities 701 units in: Indiana, ohio, wisconsin, illinois, kentucky
- Oversee marketing collateral
- Website development
- Ongoing operation & clinical support.
- Led a team of managers to achieve consistent revenue growth through effective leadership and strategic planning.
- Attended weekly meetings to discuss and optimize strategies.
- Reviewed financial reports to identify potential issues, cost saving opportunities and significant departures from budget.
- Monitored staff performance by actively engaging in and observing day-to-day activities.
- Trained and guided team members to maintain high productivity and performance metrics.
- Assisted in recruiting, hiring and training of team members.
- Trained new employees on proper protocols and customer service standards.
- Reported issues to higher management with great detail.
Regional Area Sales Manager
Discovery senior living
01.2020 - 09.2020
- Lead, mentor, & train associates in 6 communities throughout indiana
- Financial Management
- Collaborated with marketing department to develop targeted promotional campaigns that drove sales growth.
- Ensure that sales quotas were achieved each month
- Oversee hiring and performance evaluations.
- Enhanced team performance by providing ongoing coaching, training, and mentoring to sales representatives.
Regional director of sales
Spectrum Retirement LLC
12.2016 - 09.2019
- Led & mentored a team of 18 Sales Professionals within Indiana & Ohio region
- Worked within established community budgets, ensured that sales teams were achieving and or exceeding projected occupancy
- Conducted on site sales in the absence of a sales team
- Interviewed & made hiring decisions for each team
- Established performance goals & monitored performance on a continual basis
- Conducted on-going mentoring & on-site training
- Conducted employment reviews with team members
- Weekly calls with Executive Directors regarding sales activity.
Director of Residential Marketing
CarDon & Associates
05.2015 - 12.2016
- Managed 36 Assisted Living Apartments
- Achieved 100% Occupancy with a waitlist within 6 months
- Conducted community tours, external outreach, and completed move in paperwork with each family
- Handled family & resident concerns
- Secured key partnerships that contributed to the company''s overall growth strategy and market reach.
Sales manager, assisted living concepts
05.2012 - 07.2015
- Managed 37 assisted living apartments
- Held community events to better build relationships with potential clients
- Responsible for drawing up residential agreements for new move in’s
- Followed up with leads in database on an on-going basis
- Active Member of the Chamber of Commerce
- Planned community events.
Education
Bachelor’s in healthcare administration -
Purdue University Global
Indianapolis, IN10.2017
Associate’s in business management -
Huntington University
Huntington, IN01.2011
Skills
- Team Building/Leadership
- Performance Evaluations
- Website Development/Management
- Training & Business Development
- Customer Service
- Administrative/Support
- New Hire Onboarding
- Financial Oversight
- Employee Supervision
- Expense Monitoring
- Budget Management
- Operations Management
Timeline
Administrator
Heritage Home Health
10.2021 - Current
Regional Director of sales & Marketing
Wickshire senior living
09.2020 - 10.2021
Regional Area Sales Manager
Discovery senior living
01.2020 - 09.2020
Regional director of sales
Spectrum Retirement LLC
12.2016 - 09.2019
Director of Residential Marketing
CarDon & Associates
05.2015 - 12.2016
Sales manager, assisted living concepts
05.2012 - 07.2015
Bachelor’s in healthcare administration -
Purdue University Global
Associate’s in business management -
Huntington University
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