Derek Elery
Lafayette
Summary
Well-rounded professional committed to providing an excellent product, or service. Determined to succeed for my employers, coworkers and clients. Talented and skilled multitasker comfortable with juggling competing priorities. Polished in concocting creative approaches to my work day, my skills honed in hospitality will serve as useful in any environment.
Overview
18
18
years of professional experience
5
5
years of post-secondary education
Work History
Bartender Shift Manager
Applebee's Neighborhood Grill & Bar
West Lafayette
09.2019 - Current
- Managed customer orders with precision, enhancing the overall dining experience.
- Suggested drinks, add ons, and deserts to both increase revenue as well as customer satisfaction
- Multitasking between serving, making drinks, while keeping a clean and organized workplace
- Promoted from server, to bartender, to bartender lead, demonstrating my ability to learn and improve.
- Created weekly work schedules for the entire shift staff while managing payroll and labor costs.
Forklift Operator
Timberland Lumber
Indianapolis
06.2017 - 07.2019
- Loaded pallets onto trailers for shipment.
- Operated powered industrial trucks in accordance with OSHA regulations.
- Reported any damages or malfunctions of equipment immediately to supervisor and manager.
Front Desk-Task Force Management
Marriott Hotels / Columbia Sussex property mgmt
Indianapolis
09.2007 - 03.2014
- Prioritized and organized tasks to efficiently improve each property managed
- Maintained updated knowledge through continuing education and advanced training.
- Managed inventory of gift shop items, as well as front desk materials to ensure materials are available for staff as well as guests
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Reduced costs by implementing creative scheduling, and interdepartmental training
- Responsibilities included training all staff, both current and new employees.
- Focused on improving processes and hiring the best talent to ensure success at every property
- Successfully launched strategies at 6 failing properties, leading to rapid improvement within 1 year or less at each location.
Education
Bachelor of Science - Business Management
Indiana University Purdue University Indianapolis (IUPUI)
Indianapolis, IN 08.2006 - 05.2011
Skills
- Cash handling
- Inventory management
- Multitasker
- Customer service
- Staff management
- Goal oriented
- Team player
Timeline
Bartender Shift Manager
Applebee's Neighborhood Grill & Bar
09.2019 - Current
Forklift Operator
Timberland Lumber
06.2017 - 07.2019
Front Desk-Task Force Management
Marriott Hotels / Columbia Sussex property mgmt
09.2007 - 03.2014
Bachelor of Science - Business Management
Indiana University Purdue University Indianapolis (IUPUI)
08.2006 - 05.2011