Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Derek Horsley

Hammond

Summary

Efficient and highly productive employee known for surpassing expectations. Specialize in time management, equipment maintenance, and sanitation protocols to ensure seamless kitchen operations. Excel in teamwork, adaptability, and problem-solving skills, contributing to maintaining high standards throughout work career.

Overview

9
9
years of professional experience

Work History

Lead Dishwasher

Sportsman's Inn
Monticello
07.2010 - 08.2012
  • Operated industrial dishwashing equipment for efficient sanitation processes.
  • Managed cleaning schedules to ensure timely availability of kitchenware and utensils.
  • Trained new staff on proper dishwashing techniques and safety protocols.
  • Maintained cleanliness and organization in the dishwashing area at Sportsman's Inn.
  • Collaborated with kitchen staff to streamline workflow during peak service times.
  • Inspected dishes and utensils for cleanliness before returning to service areas.
  • Assisted in inventory management of cleaning supplies and equipment maintenance.
  • Followed health and safety regulations to uphold high sanitation standards.
  • Resolved customer complaints promptly and professionally when necessary.
  • Monitored dishwashing machines for proper operation and maintenance.

Newspaper Delivery Person

hammond times
Hammond
09.2008 - 07.2010
  • Delivered newspapers efficiently across designated routes in various weather conditions.
  • Maintained accurate records of deliveries and customer preferences.
  • Loaded and organized newspapers for delivery to streamline the process.
  • Provided exceptional customer service at all times.
  • Ensured proper loading and unloading of newspapers onto vehicle.
  • Adhered to company policies and procedures related to newspaper delivery services.
  • Gathered information from customers about newspaper delivery issues or complaints.
  • Verified that all papers were delivered to intended locations accurately.
  • Organized newspapers into bundles according to customer routes.
  • Invoiced customers to collect payment for delivery services.
  • Resolved customer disputes quickly and efficiently.

Manager

Jukebox Billiards
Hammond
04.2006 - 08.2008
  • Implemented inventory controls for bar supplies and gaming equipment management.
  • Resolved customer complaints promptly to maintain positive guest experiences.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Oversaw daily operations, maintaining efficiency and quality standards.
  • Resolved customer complaints and issues promptly, maintaining a positive brand image.
  • Managed inventory levels to meet demand without overstocking, reducing waste.

Shipping and Receiving Clerk

Bio Blood Components
Hammond
01.2004 - 05.2006
  • Processed incoming shipments and verified accuracy of delivery documentation.
  • Managed inventory levels and organized stock in the warehouse efficiently.
  • Conducted quality checks on blood products to ensure compliance with safety standards.
  • Prepared outgoing shipments, ensuring packaging adhered to regulatory guidelines.
  • Maintained accurate records of shipments, receipts, and inventory transactions consistently.
  • Processed outbound shipments, including packing and labeling products for delivery.
  • Received incoming shipments, verifying quantity and quality of items against purchase orders.
  • Maintained a clean work area by sweeping, dusting, mopping.
  • Checked items to be shipped against work orders to confirm correct quantities, destination and routing.
  • Identified order discrepancies and damaged items and notified supervisor.
  • Organized deliveries by sorting and stocking receivables
  • Inspected outgoing packages for damage before sealing them up for shipment.

Education

Bachelor of Arts - Media/fine Art

Calumet College
Hammond, IN
05-2007

Skills

  • Inventory management
  • Industrial dishwashing
  • Sanitation standards
  • Attention to detail
  • Food safety
  • Quality assurance
  • Adaptability and flexibility
  • Kitchen equipment use
  • Punctual and reliable

Affiliations

  • Artist creating personal work and selling at events

References

References available upon request.

Timeline

Lead Dishwasher

Sportsman's Inn
07.2010 - 08.2012

Newspaper Delivery Person

hammond times
09.2008 - 07.2010

Manager

Jukebox Billiards
04.2006 - 08.2008

Shipping and Receiving Clerk

Bio Blood Components
01.2004 - 05.2006

Bachelor of Arts - Media/fine Art

Calumet College

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Derek Horsley