Derek Lappe
Evansville
Summary
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
19
19
years of professional experience
Work History
Inside Sales Associate
General Rubber & Plastics
06.2021 - Current
- Increased repeat business by maintaining regular contact with clients and providing exceptional post-sale support.
- Enhanced product knowledge continuously, staying updated on industry trends and competitors'' offerings to provide expert advice to clients.
- Boosted client satisfaction by promptly addressing inquiries and resolving issues in a professional manner.
- Managed the Evansville branch location Milwaukee tool account and counter sales.
General Manager
Azzip Pizza
08.2019 - 06.2021
- Managed the Pearl drive location by conducting all hiring aspects and also purchasing for the store while leading a group of 25-30 employees during a global pandemic.
Confinement Supervisor
Vanderburgh County Sheriff's Office
08.2013 - 08.2019
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Disciplinary compliance supervisor for over 600 inmates
EMT
University Of Southern Indiana
09.2012 - 08.2013
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Managed inventory of medical supplies, ensuring adequate stock levels for effective emergency response.
Military Police Officer
United States Army
07.2006 - 09.2012
- During my 6 years in the Army, I was stationed in Germany, Iraq, and Fort Knox, KY. I achieved the rank of Sergeant and was a leader of soldiers as a Military Police Officer during high stress situations.
Education
General Studies (no Degree)
Central Texas College
Killeen, TXHigh School Diploma -
Mater Dei
Evansville, IN05-2006
Skills
- Goal oriented
- Customer relationship building
- Objection handling
- Dependable
- Customer service
- Organized and efficient
- Attention to detail
- Exceptional customer service
- Verbal and written communication
- Driven
- Relationship building
- Relationship building and management
- Product knowledge
- Customer relationship management
- Goal setting
- Superior organizational skills
Timeline
Inside Sales Associate
General Rubber & Plastics
06.2021 - Current
General Manager
Azzip Pizza
08.2019 - 06.2021
Confinement Supervisor
Vanderburgh County Sheriff's Office
08.2013 - 08.2019
EMT
University Of Southern Indiana
09.2012 - 08.2013
Military Police Officer
United States Army
07.2006 - 09.2012
General Studies (no Degree)
Central Texas College
High School Diploma -
Mater Dei
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