Derek Williams
Terre Haute,IN
Summary
Dynamic Service Technician with a proven track record at Mercer VCS, excelling in diagnostics and complex repair planning. Adept at adhering to safety protocols while delivering exceptional customer service. Skilled in troubleshooting and preventive maintenance, ensuring equipment operates at peak performance. Recognized for attention to detail and effective communication.
Overview
2
2
years of professional experience
Work History
Service Technician
Mercer VCS
02.2025 - Current
- Adhered to safety protocols and policies to reduce workplace hazards.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Explained diagnostic findings to customers and outlined repair or service options.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Inspected equipment to diagnose operational issues.
- Evaluated systems according to predetermined checklist and noted issues.
CNC Press Brake Operator
J & N Metal Products
01.2024 - 08.2024
- Followed safety procedures, donning protective gear for face and body and disabled machines in emergency situations.
- Interpreted blueprints to follow correct sequence of bends and identify proper tools to produce quality parts.
- Performed preventive maintenance on equipment to continue proper functioning and longevity.
- Used micrometers, calipers and other essential tools to maintain quality control on parts.
- Fabricated and bent mild steel, aluminum, and stainless steel as well as titanium and inconel.
Education
High School Diploma -
Comanche High School
Comanche05-2010
Skills
- Time tracking
- Work order prioritization
- Hand tool expertise
- Project management
- Attention to detail
- Mechanical aptitude
- Service call response
- Safety procedures adherence
- Problem and issue resolution
- Operating test equipment
Timeline
Service Technician
Mercer VCS
02.2025 - Current
CNC Press Brake Operator
J & N Metal Products
01.2024 - 08.2024
High School Diploma -
Comanche High School
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