Deserea Neil
Anderson
Summary
Dedicated service professional that excels in high-expectation environments, completing tasks efficiently and surpassing goals. Skilled in customer relations with strong communication skills , adaptability, and problem-solving abilities to help ensure success in challenging sales scenario.
Overview
8
8
years of professional experience
Work History
Inside Service Representative
USIC Locating Services
Indianapolis
06.2021 - Current
- I am a direct link between contractors and utility locators.
- I contact homeowners or contractors doing excavation to find out their job start dates.
- Reschedule tickets when necessary.
- I have to use Excel, email, and other company programs to schedule delays.
Utility Locator
USIC Locating Services
Muncie
11.2020 - 06.2021
- Using a receiver and transmitter to locate underground utilities, as seen using utility schematics.
- Used paint, flags and other methods to communicate utility information to excavators and other appropriate personnel.
- I worked outside in various weather conditions and notified my supervisor of field issues.
Traffic Control Flagger
Wright
Indianapolis
02.2020 - 11.2020
- Load and unload work zone equipment to and from the company vehicle.
- Set up, maintain, and remove temporary work zones, including warning signs, and traffic cones.
- Directed traffic away from hazardous areas and communicated with my partner.
Line Cook
Areas
Indianapolis
06.2019 - 02.2020
- Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
- Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
- Operated fryers and grills according to instructions to maintain safety and food quality.
Assistant Manager/Certified Lifeguard
Swimsafe Pool Management
Cincinnati
09.2017 - 03.2019
- Upheld duties of the manager when they were not available.
- Provided CPR and first aid when needed to customers.
- Provided safety and watched when people were swimming.
Education
High School Diploma -
Anderson High School
Anderson, IN06-2017
Some College (No Degree) -
Ivy Tech Community College of Indiana
Anderson, INSkills
- Microsoft Excel
- Customer service
- Relationship building
- Problem solving
- Communication skills
- Time management
- Documentation and reporting
- Multitasking
References
References available upon request.
Timeline
Inside Service Representative
USIC Locating Services
06.2021 - Current
Utility Locator
USIC Locating Services
11.2020 - 06.2021
Traffic Control Flagger
Wright
02.2020 - 11.2020
Line Cook
Areas
06.2019 - 02.2020
Assistant Manager/Certified Lifeguard
Swimsafe Pool Management
09.2017 - 03.2019
High School Diploma -
Anderson High School
Some College (No Degree) -
Ivy Tech Community College of Indiana
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