Deshik SV
Bengaluru
Summary
Results-driven professional with over 16 years of experience in launching business platforms from concept to execution. Skilled in product development, strategic planning, and supporting scalable growth through automation. Focused on building collaborative teams and developing effective strategies. Committed to using technology to address business challenges while prioritizing the customer experience. Strategic Consultant known for high productivity and efficiency in task completion. Specialize in business process optimization, risk management, and stakeholder engagement. Excel in problem-solving, communication, and adaptability to ensure successful project outcomes. Navigate complex challenges using analytical skills and collaborative approach to drive organizational improvements.
Overview
15
15
years of professional experience
Work History
Founder & CEO
Outstrip
Bengaluru
02.2024 - Current
- Developed and implemented a comprehensive business plan to launch the company.
- Created and managed the company's financial budgeting, forecasting, and reporting systems.
- Oversaw all aspects of operations including product development, marketing, sales, customer service and finance.
- Recruited, hired and trained staff members to ensure that operational goals were met.
- Negotiated contracts with vendors and suppliers for optimal pricing structure.
- Identified potential partnerships to expand the reach of the business.
- Led cross-functional teams in developing innovative solutions for customers needs.
Founder & Advisor
Jinnss
Bengaluru
01.2017 - Current
- Implemented scalable processes and systems to support business operations and facilitate efficient growth.
- Hired, trained, and mentored staff members to maximize productivity.
- Drove revenue by cultivating successful client relations.
- Implemented strategic offerings to enhance company's suite of products and services.
- Executed on-time, under-budget project management to adhere to project road map.
- Improved profitability by accurately maintaining P&L to meet prime fiscal responsibility.
Consultant
Agua Wireless Systems
Bengaluru
04.2024 - 09.2024
- Customer Acquisition & Market Expansion: Collaborated with the core team to implement strategies for acquiring new customers and expanding into new markets.
- Financial Modeling & Cost Optimization: Developed financial models that optimized pricing, reducing operational costs, and reallocating resources to critical business functions.
- Government Collaboration: Partnered with BWSSB (Karnataka Water Board) to address public water management challenges, enhancing safety and efficiency within the department.
- Team Training & Performance Improvement: Trained team leaders and managers to boost performance and operational efficiency.
- Stakeholder Engagement: Maintained strong communication with key government stakeholders and strategic vendors to ensure alignment and smooth operations.
- Executive Advising: Advised the CEO on business-as-usual (BAU) activities, contributing to successful revenue planning and removing operational bottlenecks.
CEO
Nara Technologies PVT LTD (OPC)
Bengaluru
09.2016 - 12.2016
- Market Entry & Business Strategy: Collaborated with the founder to analyze product dynamics and successfully launched in multiple IoT markets by aligning solution offerings with market needs
- Team Building & Leadership: Recruited and developed a core team to manage key functions, including marketing, operations, and sales
- Financial Planning & Resource Allocation: Established budget planning processes to optimize financial resource allocation for sustainable growth
- Strategic Partnerships: Fostered alliances with vendors and industry partners, leveraging outsourced technology to drive mutual growth and operational efficiency
- Growth & Funding: Scaled the company to Seed funding stage by acquiring and retaining satisfied customers, focusing on customer retention and growth strategies
Consultant
Brekkie
Bengaluru
10.2015 - 11.2015
- Customer Insights & Strategy: Collaborated with the core team to analyze customer personas by age and gender, developing targeted strategies to boost overall sales
- Data Monitoring & Process Improvement: Established processes to track key metrics such as sales, supply, and order time, driving business growth through data-driven decisions
- Offer Customization & Customer Retention: Designed tailored promotions to attract new customers and retain existing ones, enhancing customer engagement
- Cross-Team Collaboration: Partnered with design and operations teams to create area-specific campaigns, increasing order utilization and driving platform performance
Consultant
Townrush
Bengaluru
07.2015 - 09.2015
- Client On-boarding: Successfully on-boarded clients from diverse verticals, including F&B, Retail, and E-commerce, to a hyper-commerce delivery platform
- Account Management & Vendor Relations: Managed key accounts and cultivated strong vendor relationships, driving increased order volume on the platform
- Product Collaboration: Collaborated with the product team to develop new features aimed at optimizing the supply chain for vendors, last-mile delivery, and customer satisfaction
- Business Development: Boosted daily transactions by executing data-driven business development initiatives, contributing to overall platform growth
New Business Development Manager
Flipkart
Bengaluru
07.2014 - 06.2015
- Business Development: Drove sales growth across various verticals including Home, Electronics, General Merchandise, Beauty & Personal Care, while also spearheading the launch of new verticals
- Market Expansion: Developed and executed strategies to penetrate new markets and attract new customers, contributing to overall business growth
- Negotiation & Partnerships: Negotiated competitive deals with sellers, enhancing customer traction and improving platform offerings
- Seller Growth Support: Assisted sellers in boosting sales and expanding their businesses through strategic guidance and support
- Quality Control: Implemented quality control checks to ensure product and service excellence
- Product Diversification & Training: Introduced a diverse range of products and provided training to team members and new hires as part of the startup culture
- Competitive Strategy: Created strategic plans to outpace competitors and maintain high-performance standards
- Customer Satisfaction: Designed and conducted surveys to improve customer satisfaction and identify barriers to performance excellence
- Data-Driven Campaigns: Leveraged analytics to design and implement promotional offers, driving customer acquisition and maintaining a competitive edge in the market
Business Operations Specialist
IBM
Bengaluru
11.2010 - 07.2014
- Key Account Management: Managed strategic accounts with tailored solutions and high customer satisfaction.
- Operational Efficiency: Streamlined processes to enhance efficiency and reduce costs.
- Cross-Department Collaboration: Coordinated with sales, logistics, finance, and support for seamless service delivery.
- Client Relationships: Built strong client relationships aligned with business goals.
- Data Insights: Analyzed metrics to improve processes and drive growth.
- Issue Resolution: Proactively resolved challenges to minimize disruptions.
- Contract Oversight: Managed contracts, ensuring SLA compliance, and upselling opportunities.
Customer Relations Officer
HSBC Commercial Banking
Hyderabad
06.2009 - 01.2010
- Manage and maintain strong customer relationships
- Provide expert financial advice to support the financial well-being of clients
- Ensure quality assurance by addressing and resolving customer inquiries efficiently
- Promote and sell tailored financial packages designed to enhance customers' financial growth
Education
Bachelor of Computer Applications -
Osmania University
Hyderabad05.2010
Skills
- Leadership
- Operations Management
- Project Management
- Risk Management
- Financial Planning
- Business Development
- Training and Development
- Strategic Planning
- Business Analysis
- Go-To-Market Strategy
- Business Planning
- Continuous Improvement
- Process Optimization
- Client Relationships
Achievements
- Secured government tenders in Karnataka for water management and safety, implementing IoT solutions to address real challenges and enhance public safety.
- Established two profitable companies from the ground up, generating revenue, creating jobs, and delivering customer satisfaction through lasting solutions.
- Received the Best Employee Award at Flipkart and contributed to key initiatives, like the First Big Billion Day, as well as the launches of the Myntra and Flipkart apps.
- Consulted for various small and medium-sized businesses, helping to boost revenue and overall profitability across multiple sectors.
- Earned three promotions within three years at IBM, becoming the youngest team member to attain a senior role by the end of my tenure.
- Secured my first job at a major global bank(HSBC) while in college, successfully balancing work and studies while delivering strong performance
Languages
- English Native speaker
- Telugu Native speaker
- Hindi Native speaker
- Tamil Native speaker
- Kannada Native speaker
Timeline
Consultant
Agua Wireless Systems
04.2024 - 09.2024
Founder & CEO
Outstrip
02.2024 - Current
Founder & Advisor
Jinnss
01.2017 - Current
CEO
Nara Technologies PVT LTD (OPC)
09.2016 - 12.2016
Consultant
Brekkie
10.2015 - 11.2015
Consultant
Townrush
07.2015 - 09.2015
New Business Development Manager
Flipkart
07.2014 - 06.2015
Business Operations Specialist
IBM
11.2010 - 07.2014
Customer Relations Officer
HSBC Commercial Banking
06.2009 - 01.2010
Bachelor of Computer Applications -
Osmania University
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