Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

DESIREE JETT

Jeffersonville

Summary

Efficient and accurate Certified Pharmacy Technician thrives in fast-paced and high-volume settings. Team player with strong multitasking abilities, and a dedication to exceptional care for patients.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Certified Pharmacy Technician

Walmart
Jeffersonville
05.2025 - Current
  • Assisted pharmacists in preparing prescriptions for filling, including counting tablets and labeling bottles.
  • Worked with insurance companies to process claims, resolve problems and obtain payments.
  • Established and updated patient profiles, medications and insurance details.
  • Received and verified daily incoming drug inventories, reported discrepancies, and logged items into inventory system.
  • Managed inventories, rotated stock, removed expired, or damaged drug products and resolved discrepancies in drug counts.
  • Efficiently processed cash register transactions for new and refilled prescription orders.
  • Administered flu shots and other vaccinations as certified and in accordance with pharmacy regulations.

Certified Pharmacy Technician

Walmart
Monroe
03.2024 - 05.2025
  • Assisted pharmacists in preparing prescriptions for filling, including counting tablets and labeling bottles.
  • Worked with insurance companies to process claims, resolve problems and obtain payments.
  • Entered patient profile information into computer systems accurately and completely.
  • Established and updated patient profiles, medications and insurance details.
  • Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
  • Received and verified daily incoming drug inventories, reported discrepancies, and logged items into inventory system.
  • Managed inventories, rotated stock, removed expired, or damaged drug products and resolved discrepancies in drug counts.
  • Efficiently processed cash register transactions for new and refilled prescription orders.

Customer Service Representative & Veterinary Assistant

Ross Animal Hospital & Rehabilitation Center
Covington
06.2019 - 02.2024
  • Managed client communications to ensure all inquiries were answered promptly and professionally.
  • Scheduled and confirmed appointments with clients, ensuring all necessary information and records were obtained prior to appoinment.
  • Reconciled client accounts to ensure accurate billing.
  • Processed payments for services and products, accurately recording and maintaining records of all transactions.
  • Maintained patient records databases, ensuring accuracy and providing quick access to up-to-date information.
  • Provided excellent customer service and built relationships with clients, resulting in an increase in client retention.
  • Trained new receptionists on office policies and procedures, resulting in a smoother onboarding process.
  • Worked collaboratively with veterinarians and other staff to ensure the highest level of patient care.
  • Provided administrative support to multiple departments, including scheduling, coordinating meetings and events, and recording meeting minutes.
  • Assisted veterinarians and other staff with medical procedures, examinations, various tasks while ensuring the safety and well-being of patients.
  • Maintained inventory of hospital supplies and equipment and worked with various vendors to place orders.
  • Accurately filled and dispensed medications in accordance with state and federal regulations.

Customer Service Representative & Veterinary Assistant

South Mill Veterinary Clinic
Boardman
12.2016 - 06.2019
  • Managed client communications to ensure all inquiries were answered promptly and professionally.
  • Scheduled and confirmed appointments with clients, ensuring all necessary information and records were obtained prior to appoinment.
  • Processed payments for services and products, accurately recording and maintaining records of all transactions.
  • Maintained patient records databases, ensuring accuracy and providing quick access to up-to-date information.
  • Provided excellent customer service and built relationships with clients.
  • Worked collaboratively with veterinarians and other staff to ensure the highest level of patient care.
  • Assisted veterinarians and other staff with medical procedures, examinations, various tasks while ensuring the safety and well-being of patients.

Customer Service Representative

Mount Holly Veterinary Clinic
Goose Creek
01.2013 - 12.2016
  • Maintained an organized reception area and ensured all visitors were greeted in a friedndly and welcoming manner.
  • Scheduled and confirmed appointments with clients, ensuring all necessary information and records were obtained prior to appoinment.
  • Processed payments for services and products, accurately recording and maintaining records of all transactions.
  • Maintained patient records databases, ensuring accuracy and providing quick access to up-to-date information.
  • Provided excellent customer service and built relationships with clients.
  • Worked collaboratively with veterinarians and other staff to ensure the highest level of patient care.

Education

High School Diploma -

Berkeley High School
Moncks Corner
05.2021

Skills

  • Customer Service
  • Workflow optimization
  • Ability to Work in a Team
  • Detail Oriented
  • Adaptability

Certification

  • CPhT through PTCB
  • immunization certified with Wal-Mart
  • CPR certified

References

References available upon request.

Timeline

Certified Pharmacy Technician

Walmart
05.2025 - Current

Certified Pharmacy Technician

Walmart
03.2024 - 05.2025

Customer Service Representative & Veterinary Assistant

Ross Animal Hospital & Rehabilitation Center
06.2019 - 02.2024

Customer Service Representative & Veterinary Assistant

South Mill Veterinary Clinic
12.2016 - 06.2019

Customer Service Representative

Mount Holly Veterinary Clinic
01.2013 - 12.2016

High School Diploma -

Berkeley High School

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DESIREE JETT