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An adaptable and responsible graduate, eager to work in an environment that will push retail trade and customer service experience to new heights. Driven by the opportunity to contribute to ongoing growth and success of the organization. Keen interest in all aspects of customer service, embracing hard work and physical tasks without hesitation.

CONTACT : +233545914900/+233268037273
PERSONAL PROFILE STATEMENT: I am a Hardworking and motivated person who has acquired executive knowledge in the field through the study of statistics at degree level and previous work experience is establishing business requirements, performing gap analysis, designing business processes and implementing system improvements to increase productivity and reduce cost
ACHIEVEMENTS Quality Control Officer on Various Occasions Up to Three Years Of Relevant Work Experience
CAREER OBBJECTIVES To become a researcher and use my skills to help find solutions to problems that emanate from my field of endeavor, willing to give total support to the organization I am in, with the experience and capacity that I have in order to achieve the organization’s goals
PERSONAL QUALITIES Affinity to get work done ,effectively and efficiently ,Trustworthy and honesty .

Accomplished Customer Service Advisor with extensive experience in delivering outstanding customer service and resolving complex issues efficiently. Demonstrates exceptional communication skills, problem-solving abilities, and a strong customer service orientation. Proven track record in complaint handling, data protection compliance, and team collaboration across various roles at Capita Customer Management, BT, XPO Logistics, and S&D Recruitment. Adept at managing customer interactions through multiple channels including phone, email, and live chat while maintaining high levels of satisfaction. Career goal: to leverage expertise in customer care to enhance organisational reputation and drive customer loyalty.

Highly skilled professional with a strong foundation in leadership, effective time management, and multitasking efficiency. Demonstrates exceptional communication skills and the ability to work collaboratively within a team or independently under pressure. Adept at delivering outstanding customer service and fostering positive customer relations through patience and problem-solving expertise.
Successful Customer with 3+ years of experience addressing customer requests and concerns. Expert at providing relevant information and options to successfully resolve issues. Upbeat and energetic handling difficult situations through resourcefulness and adaptability.

Dynamic Customer Success Manager with a proven track record at Engage Technologies Group, enhancing client retention rates and driving a 467% sales increase. Skilled in account management and relationship building, I excel in problem-solving and effective communication, ensuring exceptional customer experiences and fostering long-term loyalty.

Desiree Pierce

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Customer Service Advisor

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Office Manager/Dispatcher

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Customer Service Advisor

Owner

Office Manager/Dispatcher

HHA

Diploma -

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